FLEET ADMINISTRATOR (Tracking and Fuel) - AUTO & TRUCKS TYRES
(2025-06)
- Monitoring tracking systems (Nestar and Mixtelematics)
- Ensuring accurate report allocation
- Conducting daily vehicle health checks
- Maintaining driver information and vehicle policies
- Monitoring mileage and capturing company/private kilometers
- Ensuring fleet changes are updated in tracking systems
- Allocating reports correctly
- Update correct Odo meter readings on keyfleet
- Handling supplier invoices and reconciliations
- Accurate fuel consumption tracking
- Issuing fuel orders for compressors and generators
- Daily fuel order allocation to drivers
- Monitoring and correcting fuel consumption and odometer readings
- Managing fuel supplier invoices and allocations
- Investigating fraudulent fuel transactions
IT HELPDESK SUPPORT - EQSTRA FLEET MANAGEMENT
(2018-03 - 2022-03)
- Resolved 95% of technical issues within service's Level Agreement (SLA) parameters, providing timely and effective first-line support
- Successfully managed workload priorities, ensuring prompt resolution of user queries and reducing helpdesk calls by 25%
- Identified and addressed recurring problems, implementing efficient solutions to improve overall system performance
- Created and configured new user accounts
- Granting appropriate permissions on supported applications
- Documented system changes, ensuring clear tracking of updates and modifications
- Maintained accurate system setup on user profiles, ensuring seamless user experience
- Reset passwords and performed system unlocks, providing prompt assistance to users
POST REPAIR ADMINISTRATOR - EQSTRA FLEET MANAGEMENT
(2017-08 - 2018-08)
Invoice and receipt data capture
- Load invoices for payment
- Follow up on outstanding invoices
- Answer incoming emails and respond to customer's complaints regarding unpaid invoices
- General administration duties and liaising with supplier daily
DOCUMENT MANAGEMENT - Eqstra Fleet Management
(2016-08 - 2017-08)
- Capture traffic fines and claims documents
- Document scanning and digitization
- Managing Accman and maintaince mailbox
- Verify data accuracy, completeness, and check for duplicates
- Scanning and optical character recognition (OCR) technology
