Juliet Mathebula

Motivated and detail-oriented Audiology graduate with hands-on experience in private healthcare and hospital settings. Experienced in medical aid claims processing, authorisations, and patient account coordination within a clinical environment. Strong understanding of medical terminology and healthcare systems, with the ability to manage administrative processes accurately and efficiently.

Known for good communication skills, professionalism, and the ability to work well with both patients and stakeholders. Reliable, organised, and eager to grow within healthcare administration or claims-related roles.

Clinical & Sales Audiologist | Practice Coordination Support at Kind2hearing (Private Practice) (2023-09 – 2024-08)

Conducted audiological assessments and managed medical aid claims in a private healthcare setting.

• Conducted audiological assessments and patient consultations
• Managed and submitted medical aid claims in line with scheme requirements
• Verified patient benefits and funding prior to treatment
• Followed up on outstanding claims, rejections, and queries
• Liaised with patients and medical aids regarding accounts and claim outcomes
• Maintained accurate patient records and billing documentation
• Supported day-to-day coordination of practice operations and workflow
• Assisted in improving patient experience and service delivery

Community Service Audiologist | Clinical at Department of Health (Mapulaneng Hospital) (2022-01 – 2022-12)

Provided audiological services and maintained patient records in a hospital setting.

• Provided audiological services including patient assessments and treatment
• Maintained accurate and confidential patient records
• Worked within a multidisciplinary healthcare team
• Supported patient care through effective communication and documentation
• Gained exposure to structured healthcare systems and protocols

Bachelor's Degree in Audiology – University of Pretoria (2016-01 – 2021-11)

National Senior Certificate in Sciences stream – Masana Secondary School (2012-01 – 2015-12)