Julius Kaseketa

I am a hardworking, reliable, and motivated individual with strong communication and customer service skills and sales. I am always willing to learn new things and adapt quickly to new environments. I enjoy working with people and thrive both independently and as part of a team. My curiosity, dedication, and positive attitude help me perform effectively in dynamic workplaces and deliver high-quality results.

Barman and Waiter - Sanlam Cape Town Marathon

(2019 - 2019)

• Served food and beverages to guests.
• Assisted with event setup and customer service.
• Maintained cleanliness and professionalism throughout the event.

Call Centre Agent (Sales) / Customer Service Representative - 3i Solutions – Gladstone Brooks Claims Management Company - The Boulevard, Block E, Searle Street, Woodstock, Cape Town

(2020 - 2020)

• Assisted UK-based clients with company-related queries.
• Responding to customer reviews and feedback.
• Collected and analysed customer feedback.
• Resolved customer issues and technical problems.
• Delivered excellent customer service.

Waiter - Utah Spur Steak Ranch - Sable Square Shopping Centre, Milnerton, Cape Town

(2021 - 2021)

• Served customers efficiently and professionally.
• Processed orders and handled customer requests.
• Maintained a clean and welcoming dining environment.

Waiter - Panarottis Cape Gate - Shop U27, Capegate Shopping Centre, Cape Gate Boulevard, Cape Town

(2022 - 2022)

• Provided excellent customer service.
• Assisted customers with menu selections.
• Ensured accurate order taking and timely service.

Call Centre Sales Agent / Customer Service Representative - Blue Label Connect Passive House - 2 Eagle Park, 6 Computer Way, Marconi Beam, Milnerton

(2023)

• Handled customer enquiries and sales calls.
• Assisted customers with products and services.
• Maintained customer satisfaction and retention.
• Achieved sales and service targets.

Delivery Driver - THE SPOT Cannabis Store - The Spot Goodwood, The Spot Crawford

(2024 - 2024)

• Delivered customer orders safely and on time.
• Verified delivery information and maintained accurate records.
• Provided professional customer service during deliveries.
• Managed routes efficiently to ensure timely deliveries.
• Assisted with order collection and dispatch preparation.

Matric - Buren High School (2019)