Kabelo Dickson

A dynamic and motivated professional who appreciates new varying material to develop innovative solutions that enhances human activity. I am a diligent and hardworking individual who is open minded and eager to learn. My assertive yet calm nature is my strongest point, I take pride in everything I do and aim to produce excellent results.

I perform tasks to my full potential and take well to constructive criticism as I believe it is a vital attribute towards character development. I allow my efforts and professional work ethics to demonstrate my potential in performing my duties. I am seeking to get engaged in the Chemical Industry with the idea to be exposed to real life activities requiring the use and application of a wide variety of skills and competencies required by a Process Engineer.

I aspire to grow professionally and as an individual to develop innovative solutions towards the Chemical Industry. With the urge to work both independently and excellent in teamwork, I am eager to demonstrate my potential in performing required duties.

Customer Contact Care Agent - B.Braun Medical

(2023-11)

• Handling of all telephonic calls from start to finish.
• Always ensure businesslike telephone etiquette.
• Action all outstanding Quotes reports received from customers.
• If required, attend to special request by management.
• Ensure customers receive feedback about their Quotes within timeframe.
• Ensure that all enquiries quotes request received via BSMART/MITEL are actioned timeously.
• Accurate capturing and processing of Quotes.
• Communicate discrepancies to relevant stake holders.
• Ensure that the ASE requesting the quotation is copied on the email response to the customer with the attached quotation.

Quality Control Sampler - B.Braun Pharmaceuticals

(2022-05 - 2023-10)

• Prepare and collect samples from worksite.
• Observe, track and record sample characteristics (including color, texture, shape, smell, density)
• Compare sample to standard model to quickly assess basic quality of sample.
• Test packaging material to confirm that they conform to industry standards.
• Transport raw samples to a specialized laboratory for testing if necessary.
• Ensure sampling machinery and tools are clean and in a workable condition.
• Record sample data into a document or spreadsheet.
• Collaborates with lab QC analysts
• Sampling, testing water conductivity and total organic carbon.
• Particulate Matter Testing.
• PH and Density testing.
• Microbiological Issuing.
• Report reviewing.

Operator - B.Braun Medical

(2021-03 - 2022-02)

• Manufacturers sterile pharmaceuticals, including liquids.
• Works closely with the laboratory manager and other pharmaceutical technicians.
• Collaborates with the quality assurance (QA) and quality control (QC) teams.
• Sterilizes all equipment and keeps a safe and hygienic work environment
• Follows batch manufacturing records (BMR).
• Weighs, measures, subdivides, and dispenses components.
• Labels new containers used during production.
• Performs yield calculations after each phase.
• Completes documentation, including logbooks and batch production and control records.
• Cleans tools and equipment after use.
• Writes shift pass-off reports and emails.
• Escalates any issues to management.
• Complies with all Current Good Manufacturing Practice (CGMP) regulations and other company and industry policies and procedures.

Graduate Program - Water Research Commission (WRC)

(2020-02 - 2020-07)

• Perform routine chemical and physical analysis of water and wastewater
• Prepare solutions, reagents, equipment, apparatus and accessories and other supplies
• Conduct monthly inventory of chemicals, reagents, solutions, and other supplies and equipment
• Prepare and maintain technical reports on results of analyses conducted
• Collaborates with the quality assurance (QA) and quality control (QC) teams.
• Clean, sterilize, calibrate and maintain equipment and apparatus used in all tests and analysis
• Maintain accurate filing structure, enter test results and generate necessary reports
• Perform quality control and quality assurance tests and maintain quality control procedures.

Office Administration - Dimenge's Projects

(2018-11 - 2019-02)

• Coordinate activities throughout the company to ensure Efficiency and maintain compliance with company policy.
• Manage emails, letters, packages, phone calls and other Forms of correspondence
• Create and update databases and records for financial Information, personnel, and other data
• Track and replace office supplies as necessary to avoid Interruptions in standard front office procedures.
• Submit reports and prepare proposals and presentations as Needed.
• Assist colleagues whenever there is an opportunity.

National Diploma - Chemical Process Engineering - Nelson Mandela University – Port Elizabeth (2022)

National Senior Certificate - Glenvista High School (2016)