Multi tasking between a Vocal Sensor, Receptionist and Finance
Send a job offer directly to this candidate
Self motivated and well organized individual who works well under pressure and respects both responsibilities and challenges. Able to function successfully and independently. Takes pride in whatever is required to attain. Passionate about learning new aspects of business and open to new challenges. Proven to be a valuable asset to business.
Multi tasking between a Vocal Sensor, Receptionist and Finance - Dream it Marketing
Quality Assessor - Call Insight
Quality Assessor - Connect Iq
Listening to a range of calls and providing insight on calls and Dip checks. Calibrations with clients, providing feedback and assisting agents in performance upliftment.
Quality Assessor / Auditor - Talksure
Listening to insurance FAIS campaign calls to ensure alignment. Direct client calibration regarding Miway product, systems training and coaching with consultants and team leaders to implement and improve training plans to ensure customers satisfaction. Side by Side coaching and development.
Dip checks/ auditing for both the campaign and other QA Assessor to ensure alignment through the call flow. Listening to a range of calls and providing insight on calls. Maintained accurate QA reports and presented findings weekly to monitor improvements.
Grade 12 - Daleview Secondary School
