Karabo Lebakeng

I am a dedicated and hard working person

• Document Preparation

Drafting professional emails, memos, and letters

Creating reports, meeting agendas, and summaries

Formatting and proofreading documents

• Scheduling & Calendar Management

Assisting with meeting scheduling (creating reminders, templates)

Organizing calendars and suggesting time management strategies

• Data Entry & Organization

Helping structure spreadsheets (Excel/Sheets)

Sorting, categorizing, and summarizing information

Creating templates for forms, logs, or trackers

• Communication Management

Writing polite, clear business correspondence

Creating responses for customer service or internal teams

• Project Coordination

Setting up task lists, timelines, and status updates

Drafting project plans or overviews

• File Management

Creating logical naming systems

Drafting folder structures for shared drives

Business Communication

Professional Writing: Drafting and editing emails, memos, proposals, reports, and newsletters.

Tone & Clarity: Adjusting language for formal, persuasive, or customer-service tone.

Presentations: Helping outline and write content for PowerPoint/Google Slides.

Meeting Support: Creating agendas, minutes, follow-up emails, and summaries.

Interpersonal Communication: Crafting clear internal messages for teams, leadership, or clients.

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Business Administration

Organizational Support: Assisting with task lists, SOPs, project timelines, and file structures.

Scheduling & Coordination: Writing calendar invites, reminders, and confirmations.

Data Handling: Designing templates for data entry, spreadsheets, and reports.

Policy & Procedure Writing: Drafting HR policies, onboarding checklists, or workflow documentation.

Customer & Client Interaction: Writing scripts or templates for inquiries, support, and follow-ups.