Karabo Mabunda

I intend to nature a close professional relationship with a company so as to understand their business needs and objectives. I also intend to uphold integrity in everything I do. Above all, I want to approach work with enthusiasm, pride and without bias for action, and engage in a mutually beneficial relationship with a reputable organization.

I have good communication skills – able to read, write, listen and speak across a variety of situations. I give my full co-operation to my managers and subordinates and get along well with others. I am able to motivate others and work well with my peers.

I am trustworthy and transparent in everything I do.

Learning Partner at African Bank (2014-01 – Present)

• Assessment and Evaluation of learners
• Ensure learning takes place in the classroom
• Evaluation of behaviors
• Administrative duties (report writing)
• Conduct lessons
• Refresher training for existing staff
• Training of new recruits within the department
• Business related trainings

Attorney Liaisons Consultant at African Bank (2013-01 – 2014-12)

• Handle and resolve all queries from 3rd parties with regards to the whole Debt Administration Process
• Instruct Opposing Attorneys for favorable outcome
• Ensure all feedback on negotiated and opposed matters are captured on a system Exactus
• Outstanding documentation and/or instructions (Opposing Attorneys and Administrators)
• Identify and recommend qualifying matters for formal litigation in terms of Section 74Q
• Drafting of instructions to Attorneys with regards to Section 74Q Application

Collections Consultant at African Bank (2012-01 – 2013-12)

• Collect on accounts that are in default in cost effective manner
• Update information on Exactus system
• Achieve set collections target
• Negotiate payment arrangements with client
• Capture notes on system regarding important information

Documentation Clerk and Facilitation at F Phiri & Associates (2011-01 – 2011-12)

12 Months Contract

• Marketing
• Facilitation
• Fax, copy and email necessary documentation to respective persons
• Filling, typing, internet and telephone duties
• Administrative Duties

Data Capturer (Danville Clinic) at Department Of Health (2010-01 – 2011-12)

12 Months Contract

• Encouraging people to get tested and know their status
• Compile monthly HCT data statistics
• Compile weekly stats to submit as a report to the head office
• Administrative Duties
• Fax, copy and email necessary documentation to respective persons
• Filling, typing, internet and telephone duties

Groundbreaker (Team Leader) at Love Life (2007-01 – 2007-12)

12 Months Contract

• Encouraging people to get tested and know their status
• Compile monthly HCT data statistics
• Compile weekly stats to submit as a report to the head office
• Administrative Duties
• Fax, copy and email necessary documentation to respective persons
• Filling, typing, internet and telephone duties

Grade 12 in Matric – Lotus Gardens Secondary School (2004-01 – 2008-12)

Bachelor of Business Administration in Business Administration – MANCOSA - Management College of Southern Africa (2017-01 – 2019-12)