Karabo Mokale

Dynamic Assistant Manager of Alchemy Foods with a proven track record in operations management and team leadership. Enhanced customer satisfaction and drove sales growth through strategic merchandising and effective problem-solving. Skilled in employee training and development, resulting in a motivated workforce and improved performance.

Spearheaded several projects dedicated to improving operations to decrease costs and promote organizational efficiency. Adaptable individual with more than 10 years working as Manager for 3 retail outlets in the business. Determined and experienced in managing and challenging team members to meet and exceed targets.

Assistant Manager at Alchemy Foods, Gauteng (Blenches) (2022-11 – 2024-02)

• Assisted day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by outstanding and professional customer service.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members.
• Collaborated with the management team to develop strategic plans for business growth and sustainability.