Karabo Motsapi

I am passionate and dedicated entry-level Safety Officer with certifications in Health and Safety Compliance, Hazard Identification and Risk Assessment (HIRA), and Incident Investigation from NOSA College. I bring strong communication skills and a hands-on approach to identifying risks, implementing preventative measures, and ensuring regulatory compliance.

Field Sales Agent - TOOANE HOLDINGS

(2021-03 - 2021-06)

• Promoted and educated clients on company products and services.
• Exceed monthly sales targets consistently.
• Delivered high levels of customer service, increasing client satisfaction.
• Reduced customer complaints through strategic communication.

Call Center Agent - OLICO CALL

(2019-02 - 2019-08)

• Provide clients with accurate information on products and services.
• Handled high volumes of calls professionally, ensuring client satisfaction.
• Drafted and submitted daily reports to team leaders for planning.
• Reduced average handling time and improved customer experience

Certificate - SAMTRAC - NOSA COLLEGE (2024-05)

Certificate - HIRA - NOSA COLLEGE (2023-10)

Certificate - Incident Investigation - NOSA COLLEGE (2023-11)

Certificate - Elementary Fire Fighting - EMFULENI LOCAL MUNICIPALITY (2024-07)

Certificate - Fiber Optic - Triple Play (2026-03)