Karabo Neo

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Customer service at Merchant (2024-01-26 – 2024-06-30)

• Responding to customer queries
• Preparing correspondences and fulfill customer inquiries and customer satisfaction
• Troubleshooting customer issues and provide technical support
• Resolve customer complaints and escalate issues to appropriate department
• Maintenance customer records and update accounts information

Debt Collection at Nutun (2024-09-15 – 2025-10-30)

As debt Collection my responsibility is to recovering debts owned by individuals or businesses to creditors, such as banks, credit card, companies or other lenders

• Tracing debtors contact
• Contacting debtors via phone, email and mail regarding negotiation payment
• Updating debtors information

Legal Administration at Nutun

• Filing
• Capturing confidential information from legal documents onto Excel
• Daily reporting to Attorney / candidate Attorney and legal secretaries
• Various administrative tasks required by management
• Updating client system on Lexpro & Cheetah
• Scanning bulk documents into Electronic file

Matric – Moses maren mission technical secondary school (2018)

Computer literacy