Karabo Teffo

Efficient and resourceful Administrative professional with strong organizational, communication, and time management skills. Experienced in providing administrative support, managing office tasks, and delivering excellent customer service. Committed to maintaining accuracy, professionalism, and efficiency in a fast-paced environment. Seeking an Administrative position where I can contribute to organizational success while growing professionally.

Virtual Office Assistant - VA CONNECT (Ptd) Ltd

(2023-01 - 2024-12)

• Managing emails and responding to customer enquiries.
• Answering phone calls and directing calls to the appropriate person.
• Scheduling meetings, appointments, and calendars.
• Data capturing and maintaining accurate records.
• Preparing reports, presentations, and documents.
• Managing customer databases and CRM systems.
• Booking travel and accommodation when required.
• Providing customer service via phone, email, or live chat.
• Performing internet research and gathering information.

Matric - Dinoto Technical Secondary (2019-01 - 2019-12)

NQF 1 - Ekurhuleni East TVET College (2021-01 - 2021-12)

NQF 2 - Electrical Infrastructure and Construction - Ekurhuleni East TVET College (2022-01 - 2022-12)

Certificate - Office Administration - EduCourse (2025-01 - 2025-12)

Certificate - Receptionist - EduCourse (2025-01 - 2025-12)

Certificate - Microsoft Excel - EduCourse (2025-01 - 2025-12)

Certificate - Digital Marketing - EduCourse (2025-01 - 2025-12)

Certificate - Microsoft Outlook - EduCourse (2026-01 - 2026-12)

Certificate - Customer Service - EduCourse (2026-01 - 2026-12)

Certificate - Call Centre Agent - EduCourse (2026-01 - 2026-12)

Certificate - Personal Assistant - EduCourse (2026-01 - 2026-12)

Certificate - 7 Steps to Becoming SEO Expert - Funda Institute (2026-01 - 2026-12)