Shared Service IT Manager - Southern Africa
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To whom this may concern,
Please see below a quick summary of the skills that I have obtained over the past few years developing myself and growing within my Industry.
I respond to changes rapidly and adapt quickly to any circumstances. Some of my capabilities are to solve problems, find solutions and implement improvements.
My current position as Shared Service IT manager – Southern Africa has given me extensive knowledge of the Hotel industry how Hilton Company operates. I understand the importance of working together with all team members and departments to closely attend to their operational needs and ensure that all systems are up to date so that maximum performance can be reached.
I trust to offer a lot of experience and excellent knowledge. I am a natural communicator, with a combination of assertiveness, cooperativeness and an open door policy.
To highlight a few characteristics about my personality, I am friendly, outgoing and have a passion for IT. My approach is strategic, expressive and creative. I enjoy motivating those around me, cultivating a positive social atmosphere. I strive to reach the highest level of professionalism and personal performance where possible. I always work enthusiastically to exceed goals set for me and my department. I am responsible and have an enquiring mind.
I can work under pressure, without supervision. I am an honest and hardworking individual with excellent customer service skills and pride myself on being able to resolve issues quickly and to the benefit of the company.
I am well-spoken, energetic, confident, and believe that I will be an even greater asset to your company should you appoint me in this position. I believe that I will add great value to the Hotel and your clients as a member of your team.
Thank you. Kind Regards,
As the Shared Service IT Manager – Southern Africa, I am providing technical and telecommunications leadership to the properties within the cluster. Effectively communicating, managing, and delivering systems and procedures that align with Corporate and Brand IT and Telecom standards. I manage projects plans and deliver the implementation and upgrades of major systems to ensure projects are completed on time and within budget.
I also support hotels within your cluster with business solutions such as installing, diagnosing, repairing, maintaining, and upgrading all hardware to ensure optimal performance. In addition to this, I support the troubleshooting of problem areas in a timely and accurate fashion, providing end-user training and assistance.
Additional to the above, my portfolio also manages new Hotel openings with Southern Africa where I work closely with Dir Tech Field Srvcs Opngs.
Some of my duties include:
Higher Certificate - Matric
