Karen Bergstrom
Business / HR Operations / HSEQ Administrative Professional with in-depth experience designing structured workflows, systems, compliance frameworks, executive-level business documentation in highly regulated environments.
Hire this person
Send a job offer directly to this candidate
About
Business / HR Operations / HSEQ Administrative Professional with in-depth experience designing structured workflows, systems, compliance frameworks, executive-level business documentation in highly regulated environments. Strong proficiency in Microsoft Excel (advanced formulas, pivot tables, structured data modelling), Word (policy and document structuring), and PowerPoint (executive reporting and presentations). Experienced in reviewing system outputs, validating data accuracy, conducting User Acceptance Testing (UAT), and refining documentation to meet professional and compliance standards.
Well suited for AI evaluation projects requiring domain expertise in recruiting workflows, HR operations, structured business tasks, and document assessment.
Experience
Remote HR Operations Consultant at WestBridge Remote (2024-11 – Present)
Provide remote HR operations and systems support to SMEs and growing businesses.
- Designs structured HR workflows for onboarding, recruitment, and performance tracking
- Builds Excel-based tracking tools for headcount planning and compliance monitoring
- Conducts system reviews and refines HR documentation to meet audit and compliance standards
- Develops SOPs and structured templates for scalable business processes
- Labour Law advice and standard documentation
- Develops Health & Safety regulatory document and processes
HR Superintendent / HR Systems Specialist at Petra Diamonds & De Beers (1993-01 – 2019-12)
Senior HR operations and systems specialist in large-scale, unionised environments (1,000+ employees).
- Administered SAP HR modules and VIP/Sage Payroll systems
- Led data integrity audits and system validation processes
- Designed Excel-based workforce analytics and compliance trackers
- Prepared structured executive reports and board-level HR dashboards
- Conducted User Acceptance Testing for HR system implementations
- Managed recruitment campaigns (500+ hires) with structured evaluation frameworks
- Developed and reviewed policy frameworks and employment documentation
- Created structured job descriptions (300+ roles)
- Managed Employment Equity reporting with zero Department Of Labour findings
- Evaluated system outputs for compliance with labour legislation
Project Administrator & Compliance Coordinator at West Coast Resources (2024-01 – 2024-12)
- Developed SOPs and operational documentation during startup phase
- Implemented workflows for operational efficiency
- Structured timesheet and payroll validation systems
- Coordinated training documentation and compliance tracking
- Created organised reporting packs for management review
Education
IPM Diploma in Personnel Management
National Certificate in Personnel Management (N6)
