Karen Magurno

Confident, proactive, well disciplined & organized individual who is comfortable interacting and communicating on all levels. Strong achievement orientation, excellent administrative skills, and the ability to use initiative when needed. Thrive working under pressure and am stimulated by the need to successfully overcome challenging situations. Strong leadership skills and teamwork abilities. Tend to regard overcoming difficult situations as an opportunity for personal fulfilment.

HR Consultant - Self-employed (South Africa) - South Africa

(2021-05)

• Providing expert guidance and support to clients on various human resource matters, including recruitment, employee relations, performance management, and organizational development.
• Conducting thorough needs assessments and analysing client requirements to develop tailored HR solutions and strategies.
• Assisting clients in developing and implementing HR policies, procedures, and best practices that align with labour laws and regulations.
• Conducting job analyses and creating job descriptions to ensure accurate and up-to-date documentation of roles and responsibilities.
• Managing the recruitment and selection process, including sourcing candidates, conducting interviews, and facilitating the onboarding of new employees.
• Advising clients on employee performance management, including goal setting, performance evaluations, and disciplinary actions when necessary.
• Providing guidance on employee relations matters, such as conflict resolution, grievance handling, and promoting a positive work environment.
• Industrial Relations - CCMA cases, ensure that disciplinary action taken is consistent and fair and procedurally correct
• Assisting in the development and delivery of training programs to enhance employee skills and knowledge.
• Keeping up to date with changes in labour legislation and industry trends to ensure compliance and provide informed advice to clients.
• Collaborating with clients to develop and implement diversity and inclusion initiatives that foster a diverse and equitable workplace.
• Conducting HR audits and assessments to identify areas for improvement and recommend appropriate solutions.
• Manage Internship Programmes.
• Maintaining accurate and confidential HR records and documentation.

HR Manager - Retail Shopfitting Services (KZN, South Africa) - KZN, South Africa

(2017-05 - 2020-05)

Company liquidated due to Covid pandemic

• Manage Budget Control, Organisation Structure, HR Policies and Procedures
• Resource Support and Management of HR Departments for all branches.
• Payroll Management - Ensure all time keeping is efficiently and timeously collated and captured. Ensure salaries and wages are completed timeously including processing of loans, garnishees, and any other deductions
• Manage Payroll Clerks, Health & Safety Officers, Receptionists and Cleaning staff
• Ensure proper management of employment contracts.
• Maintain personal files for all staff
• Assume responsibility for obtaining updated workman's compensation
• IOD's – manage administrative process with WCA
• Managing administration for Co. pension fund and medical aid
• Managing the process for disability claims
• Manage and work alongside H&S Officer, ensuring that all H&S standards are met
• Organise and attend all Workers Committee, Union, EE and H&S meetings
• Negotiate competitive rates with labour brokers
• EE – maintain records and submit annual reports online.
• WSP/ATR – draw up annual training plan and submit annual WSP/ATR reports
• Manage internal training process
• Maintain and enhance the company's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
• Manage entire Selection and Recruitment process
• Ensure compliance with Labour laws and policies
• Industrial Relations - CCMA cases, ensure that disciplinary action taken is consistent and fair and procedurally correct
• Keep up to date records of any changes in LRA
• Talent Management and succession planning
• Maintain relationships and strive to keep harmony between staff members
• Assist the company to create a productive and pleasant working environment
• Annual increments and appraisals – ensure that appraisals and reviews are conducted by management. Communicate individually with employees and give feedback or suggestion on their performance.
• Conflict Resolution – act as a mediator between management and staff. Conduct investigations before any judgment is passed, to always deliver an unbiased and practical decision.
• Ensure that the organization's practices are in line with the labour laws, tax laws, permissible working hours, minimum wages, and a no-discrimination policy.
• Conduct exit interviews. Manage settlement of dues and compensations for staff exiting
• Source uniform suppliers. Manage uniform orders and collections for all branches.
• Manage all company functions and awards

Regional Administrator - Famous Brands (KZN, South Africa) - KZN, South Africa

(2013-06 - 2017-04)

• Manage receptionist, office administrators, cleaning staff and tea ladies
• Assist with all selection and recruitment process
• Compile necessary documentation for HR for recruitment, status changes etc.
• General HR administration for the KZN Region
• Extensive travel arrangements (flight bookings, car hire, transfers and accommodation)
• Operate a desk top computer and laptop using the latest software and MS Office programmes.
• Diary Management - co-ordinates Executive's schedule and makes appointments.
• Conducts research, and compile and type statistical reports, monthly and when required.
• Co-ordinates and arranges meetings, prepares agendas, reserve and prepare facilities, records and transcribes minutes of meetings.
• Organise conferences, workshops, and other team events for the Region
• Member of the Employment Equity Forum – representing KZN Region
• Assist with drafting / collating all scorecards
• Ensure all Company policies and procedures are distributed internally to the relevant departments
• Update and maintain the FIS system daily
• Track our legal report and follow up where franchise agreements need to be renewed.
• Keep up-to-date Franchise agreement and revamp trackers for the Ops Team
• Distribute communications regarding training and operations to the franchise network and Ops teams
• Manage facility requirements / maintenance etc.
• Manage leave books and Monthly leave reports– compare leave balances with HR's leave reports
• Manage all boardroom and training room bookings
• Assist with budget and PF processes
• Raise Capex and asset disposal forms when requested
• Order uniforms for Ops and training and Logistics teams
• Update internal and external birthday list and send out birthday wishes
• Collation and submission of all expense claims timeously to HR monthly
• Keep monthly filing system for all signed Wesbank Auto card statements
• Manage distribution of Growth Champions communications and arrange awards event annually
• Ensure all the latest campaign material is displayed in the offices, training rooms and warehouse
• Generate p/o's and receipts for goods purchased by the division
• Generate development and new business po's
• Process returns and credit notes
• Compile daily and monthly reports where required
• Petty cash management
• Keep up-to-date and accurate filing systems for regional audits.

Supply Chain Administrator /PA to Manufacturing & Logistics Executives - Famous Brands (JHB, South Africa) - JHB, South Africa

(2009-07 - 2013-05)

• Performs general office duties to assist with administrative duties at executive / senior management level.
• Screens telephone calls, typing and filing of confidential correspondence etc.) for the ME's
• Extensive travel arrangements (flight bookings, car hire, transfers and accommodation)
• Operates a desk top computer using the latest software and MS Office programmes.
• Diary Management - co-ordinates Executive's schedule and makes appointments.
• Conducts research, and compile and type statistical reports, monthly and when required.
• Co-ordinates and arranges meetings, prepares agendas, reserve and prepare facilities, records and transcribes minutes of meetings.
• Organise conferences, workshops, and other team events from start to finish
• Corporate gifts
• KPI reports, which are compiled monthly and handed to the CEO
• Compile weekly credit note reports
• Compile weekly KPI reports for Manufacturing and Logistics
• Compile Owner Driver and Greenband reports monthly
• Manage leave books and make sure that the leave forms are signed and channelled to the HR Department
• Monthly leave report