Katlego Dikgale

Coordinated the administration and implementation of bursary employed learners and postgraduate research bursary programmes. Reviewed and verified Monitoring & Evaluation (M&E) reports and Employer Reports (ERs) to ensure compliance with funding policies and programme requirements. Conducted quality assurance and compliance checks on stakeholder documentation before submitting the payment for processing with Quality Assurance.

Projects Officer at Health and Welfare Sector Education and Training Authority (HWSETA) (2025-06 – Present)

• Coordinated the administration and implementation of bursary employed learners and postgraduate research bursary programmes.
• Reviewed and verified Monitoring & Evaluation (M&E) reports and Employer Reports (ERs) to ensure compliance with funding policies and programme requirements.
• Conducted quality assurance and compliance checks on stakeholder documentation before submitting the payment for processing with Quality Assurance.
• Facilitated the approval process by assessing supporting documentation and funding recommendations.
• Prepared and issued approval, decommitment, and refund letters in based on organizational policies.
• Monitored programme commitments, decommitments, and refunds to support effective fund administration.
• Maintained accurate programme records and documentation for governance, audit, and compliance purposes.
• Liaised with internal and external stakeholders to resolve compliance queries and outstanding documentation.
• Ensured adherence to SETA policies, funding frameworks, and operational procedures.
• Supported programme monitoring activities and identified risks impacting processing and implementation

Acting Learning Programme Officer at Health and Welfare Sector Education and Training Authority (HWSETA) (2022-01 – 2023-09)

• Assisted the Auditor-General (AG) and Internal Auditors with requests for information (RFI).
• Ensured integrity and accuracy of audit information before submission (data validation)
• Prepared and provided support for external and internal audits.
• Evaluated and prepared project payments and responded to payment-related queries from stakeholders and provincial officials.
• Analyzed, verified, and submitted final payment claims for Discretionary Grants to Management for sign-off and to hand over to the finance department for payment processing.
• Maintaining stakeholder engagement regarding payments, WSP /ATR submission and any other information necessary for them.

Acting Learning Programme Officer - Artisans, Skills & learnerships at Health and Welfare Sector Education and Training Authority (HWSETA) (2022-01 – 2023-09)

• Gathering relevant documentation and information for payment preparation
• Receive, print, verify and validate trade test applications to submit at NAMB/DHET for QCTO red seal certificates.
• Physical trade test application/s drop- off to NAMB monthly.
• Liaising with stakeholders for any outstanding information or additional information required by NAMB.
• Providing institutions with Serial numbers for the trade test applications.
• Submitting monthly reports to Department of Education (for learners who entered the Programme(artisans) and those who have received their trade tests certificates)
• Arrange courier to institutions for learner's red seal certificates.

Administrator (Workplace Skills Plan (Division) at Health and Welfare Sector Education and Training Authority (HWSETA) (2020-11)

• Liaising with stakeholders to ensure that they submit all the required documentation.
• Preparing payments for SME organizations.
• Preparing Memorandum of Agreements for CEO signature.
• Ensure that all necessary documents are easily accessible and available on the Auditor's request.
• WSP Workshops: Travelling to different provinces to train stakeholders to capacitate stakeholders on WSP/ATR requirements and application processes.
• Daily collection of data files/ learner records from SDP Officers and stakeholders.
• Supervising temporary Data Captures from our provincial branches (to ensure that they understand the SETMIS requirements and processes.
• Compile, sort, and organize records/files to be captured into the SETMIS (Skills Education and Training Management Information System) database.
• Ensuring that validation of individual records meets the required SETA and DHET Standards and Guidelines
• Ensuring that SETMIS data has been cleaned/cleared of errors and ready for submission on every quarter as per DHET requirements.
• Effective and efficient data storage and retrieval on SharePoint.
• Ensuring that all data submitted quarterly matches the performance information.
• Drafting and emailing stakeholders their WSP/ATR proof of submission letters.

Admin Officer at Health and Welfare Sector Education and Training Authority (HWSETA) (2019-02 – 2020-10)

• Providing administrative support in all approved discretionary grant projects, including Bursaries, TVET (Technical and Vocational Education and Training) Graduates, WIL, Internships, and ADHOC projects.
• Receive project documents, acknowledging and evaluating MOAs, learner agreements, and funding applications.
• Scanning and saving of learner agreements and supporting documents.
• Capturing and updating the project schedule on all administrative deliverables.
• Responding to both internal and external stakeholders' inquiries for payments.
• Planning and organizing events such as meetings and workshops and recording proceedings.
• Acknowledging inquiries, recording, and saving information and correspondence in a developed physical and electronic filing system.
• Capturing information for Seta Quarterly Monitoring Report (SQMR) reporting
• Preparing documents for audit, SQMR, and validation.
• Responding to queries from both internal and external auditors.

General Administrator and Stock and stock controller at NETSTREAM AFRICA (2017-03 – 2018-12)

• General Administration and Filing.
• Gathering information – from suppliers and customers.
• Preserving office records.
• Collection of Invoices and making Purchase Orders.
• Issuance of quotes and invoices.
• Liaising with customers and managing client bookings.
• Answer client e-mails and telephone calls.
• Ensure that installers know all details regarding the installation appointments.
• Liaise between clients and installers for queries and bookings.
• Manage communications sent out to clients.
• Liaising with ISP's (Internet Service Providers).
• Bill ISPs monthly (for connecting clients to our Network).
• Stock Control - Physical counting of deliveries.
• Collection of invoices/delivery notes and following up with suppliers. Signing out of stock.
• Monthly stock take. Ensure an orderly storeroom.

Team Administrator at AFRIZAN PERSONNEL (2014-09 – 2016-10)

• Arrange internal interviews for recruiter's co-ordinates the client interviews and confirmation details.
• Liaison with clients and candidates regarding information required for interview processes.
• Conduct the required background checks within the required timelines. Assist with reference taking and candidate checks.

Administrator at AFRIZAN PERSONNEL (2014-09)

• Responsible for greeting and explaining the interview process (application forms, fingerprint capturing, and other statutory requirements) to the candidate.
• Capture candidates' fingerprints.
• Capturing candidate CVs onto an in-house database.
• Update existing candidate's details.
• Liaise with consultants regarding their candidate's CVs.
• Manage the rest of the typing team when necessary.
• Scan and attach documents to the candidate's files.
• Conduct a quality check of completed CVs.
• Compile CV capturing report at the end of each day.
• Train new members and cadets/ temps.
• Draw up step-by-step training documents to assist new team members with CV capturing.

Master of Business Administration in Business Administration – Management College of Southern Africa

Postgraduate Diploma in Project Management in Project Management – UNISA Graduate School of Business Leadership (2023)

Honours in Business Management in Business Management – University of South Africa (2016)

Bachelor of Business and Administration in Business and Administration – Midrand Graduate Institute (2015)