Katlego Mphogo
Shop Assistant
Hire their services
Request a quote with no obligation
About
I am an Electrical Engineering graduate (N2 to N6 with 60% in Mathematics) and Grade 12 holder with 1 year 6 months retail experience as Sales Assistant / Cashier at Fatou Wear. I combine strong technical and numeracy skills from engineering with proven customer service, till operation and merchandising skills from retail. I am reliable, friendly, hardworking and quick to learn, seeking to grow my career in retail while applying my engineering discipline and problem-solving abilities.
Experience
Shop Assistant
Fatou Wear | | 2022 - 2023 (1 Year 6 Months)(johannesburg)
Description / Duties
- Provided excellent customer service, helping customers find correct sizes, colours and styles
- Operated till point - scanning merchandise, processing cash and card payments accurately
- Maintained neat and attractive clothing displays and ensured shop floor was clean and tidy
- Assisted customers with fitting rooms and returned unwanted items to correct places
- Informed customers about promotions and current discounts to increase sales
- Unpacked new stock, checked price tags and replenished shelves quickly
- Handled customer queries and complaints politely and professionally
- Worked as part of a team to achieve daily sales targets and prevent stock.
Education
National senior certification ( grade 12) -2012
.English, sepedi, life orientation, life sciences, Agriculture science and consumer studies
Gauteng city college 2016 - 2017
Certificate in electrical engineering (N2 - N3 )
.electro - Technology engineering
.Industrial Electronics
.Mathematics
.engineering sciences
Gauteng city college 2018
Certificate in electrical engineering ( N4- N6)
.power machines
.mathematics
.supervisory management
.Fault finding & protecti8 devices.
