Kaylen Maganial
Call Centre Professional
Talent
ZAMember since July 27, 2026
Excellent verbal communicationCustomer service excellenceInbound & outbound callingSales and upsellingActive listeningProblem solvingComputer literacyMicrosoft Office
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Excellent verbal communicationCustomer service excellenceInbound & outbound callingSales and upsellingActive listening
About
Motivated and enthusiastic individual who has recently completed a GED Diploma and is eager to begin a career in the call centre industry. Strong communication and interpersonal skills with experience in customer service and sales. A quick learner who works well under pressure, enjoys helping customers, and is committed to delivering excellent service while achieving performance targets.
Experience
Sales Representative - HERBAL MEDICINE
(2025-12)
- Assisted customers with product enquiries.
- Built strong customer relationships and maintained customer satisfaction.
- Promoted and sold products to achieve sales targets.
- Achieved daily and monthly sales targets.
- Handled customer concerns and complaints professionally.
Sales Assistant - FRUIT & VEG
- Assisted customers with product selection and purchases.
- Operated in a fast-paced retail environment.
- Processed payments accurately and efficiently.
- Maintained excellent customer service at all times.
- Worked effectively as part of a team to achieve daily goals.
Education
GED Diploma - GED Testing Service (2025-11-27)
Skills
Call Centre Professional
