Keamogetswe Ritah

Motivated and reliable entry-level professional with training in Customer Service, Caregiving, Digital Entrepreneurship, Business Ethics, and Basic Computer Literacy. Strong communication, organisation, and teamwork skills with experience supporting customers, completing daily operational tasks, and maintaining professional service standards. Quick to learn, dependable, and eager to contribute in remote customer support, administration, virtual assistance, or office support roles.

Customer Service Assistant at Informal

• Assisted customers with enquiries and provided helpful support
• Communicated professionally and respectfully
• Helped resolve basic customer concerns
• Maintained a positive and customer-focused attitude

General Worker at Informal

• Supported daily operations and completed assigned tasks efficiently
• Maintained cleanliness and workplace standards
• Worked effectively with team members to meet goals
• Followed instructions and prioritised reliability and productivity

National Senior Certificate (Matric) – David Hellen Peta Secondary School (2021 – 2021)