Kearabilwe Mercia
Dispatch Clerk
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About
Dedicated, enthusiastic and result driven individual with a proven track record in dispatch logistics, fleet coordination and supply chain optimization. Combines technical expertise in distribution strategy with high-level customer service experience to bridge the gap between operational efficiency and client satisfaction. Adapt at navigating fast paced environments, resolving transit blocks in real-time and maintaining clear lines of communication with carriers, warehouse teams and managers to ensure seamless on time delivery.
Experience
Dispatch Clerk - Pick n Pay Group
(2022-02 - 2023-12)
- Acted as they key liaison between corporate clients, carries and internal supply chain teams to provide real time shipment updates.
- Coordinating with drivers/driver partner.
- Ensuring orders are delivered on time.
- Proving precise logistics for drivers to follow along with their routes.
Medical aid billing - JE Tshabalala Biokinetics
(2025-06 - 2026-06)
- Billing patient medical aid.
- Administration duties.
- Filling.
Customer Service Consultant - Bidvest Bank
(2020-02 - 2021-01)
- Answering the telephone in a professional and friendly manner.
- Proving information about service, products and promotions.
- Addressing customer complaints and resolving issues in a prompt and professional manner.
Education
Higher Certificate - Logistics and Supply Chain Management - Rosebank College (2026)
National Certificate - Kele Secondary School (2015)
