Keatlegile Chuma

I am a motivated Law student at the University of South Africa with effective communication, administrative and customer service skills. I am dependable and eager to gain practical experience through retail work, entry-level positions, opportunity-expanding programmes and learnerships. I am an extraordinary individual who excels in every skill and knowledge acquired within the workplace as well as being an excellent collaborator.

I'm a very resolute worker, hardworking and energetic. I'm a very adaptive person and I'm enthusiastic about what I do, especially being firsthand. I'm a considerate and respectful person and I'm willing to learn new skills to be exposed to other various skills to gain more knowledge and experience.

SALES ADVISOR - THE BODY SHOP

(2024-11 - 2024-12)

Seasonal Contract

• Assisted customers with product selection and processed cash and card payments.
• Maintained store displays and ensured merchandised were neatly presented.
• Worked effectively in a team to meet sales targets and deliver excellent service.

RETAILER - SPLUSH INTERNATIONAL

(2025-12)

Seasonal Contract

• Greet customers and assist them with choosing the best hair products suitable for their hair type.
• Give product knowledge/advice.
• Manage customer queries, complaints, and exchanges professionally.
• Process sales, returns and exchanges on the Point-of-Sale system.
• Meet monthly targets and upsell products.
• Process both walk-in and telephone bookings for clients who want to do their hair.

SALES ADVISOR - THE BODY SHOP

(2026-02)

Permanent Contract

• Performing skin consultations and understanding natural-origin ingredients and their benefits.
• Managing stock, managing cash, and working towards daily sales.
• Interacting daily with customers and personalizing shopping experience to ensure customer loyalty.

MATRIC - DOWERGLEN HIGH SCHOOL (2019 - 2023)

DIPLOMA - LAW - UNIVERSITY OF SOUTH AFRICA (2024)