Kedibone Chabalala

Highly accomplished and passionate Beauty Professional with 15 years of extensive experience as a Beauty Advisor, Beauty Promoter, Fragrance Specialist and Generic Beauty Consultant within leading retail groups including TFG/Foschini, Woolworths, PnG and Clicks Group. Expert in personalized skincare and fragrance consultations, luxury brand promotion, and driving exceptional sales performance. Proven track record of exceeding monthly targets, building loyal clientele and maintaining world-class counter standards.

Seeking a senior Beauty Advisor / Counter Manager role where I can leverage my expertise to elevate customer experience, mentor junior staff and grow business revenue.

Beauty Advisor /Fragrance Specialist and Acting Team Leader - Clicks Group

(2024-10)

Dedicated Beauty Advisor with strong product knowledge and passion for customer care. Providing personalized Beauty consultations to help clients achieve their skin care and generally all cosmetic goals while driving sales and maintaining brands standards.

Brands ambassador/promoter - PnG

(2024-08 - 2024-10)

Results driven Beauty Promoter with proven ability to drive brands awareness and sales through engaging customer demonstrations and experts products knowledge.

Fragrance Specialist and Beauty Advisor - Woolworths

(2015-03 - 2004-02)

Dual-role specialist combining expert fragrance knowledge with comprehensive beauty advisory skills to deliver exceptional customer experience and exceed sales targets.

• Beauty Advisor Duties:
• Provide personalized skin analysis and recommend tailored skincare, makeup and beauty solutions
• Consistently achieve and exceed monthly beauty sales targets through consultative selling
• Stay updated on beauty trends, new launches and brand training to give accurate advice
• Maintain beauty department standards - stock control, cleanliness, expiry checks and merchandising
• Fragrance Specialist Duties:
• Provide expert fragrance consultations, helping customers identify signature scents based on personality, occasion and preference
• Demonstrate in-depth knowledge of fragrance families, notes (top, heart, base) and top designer brands
• Drive fragrance sales through sampling, scenting and personalized recommendations
• Execute fragrance promotions, gift-with-purchase campaigns and seasonal launches
• Build a loyal client base for fragrance repurchases
• My Key strengths is Fragrance Consultation | Beauty & Skincare Expertise | Customer-Centric Selling | Target Achievement | Brand Promotion | Stock & Counter Management.

Generic Beauty consultant and Beauty Advisor - Forcing Group

(2011-09 - 2015-01)

Customer-focused Beauty Professional with strong expertise in providing holistic beauty consultations within a fashion retail environment, driving sales and building client loyalty for The Foschini Group.

• Beauty Generic Consultant:
• Provided comprehensive beauty consultations across multiple brands (skincare, makeup, fragrance) without brand bias, focusing on customer needs
• Analysed customers' skin concerns, tone and lifestyle to recommend complete beauty routines
• Delivered exceptional service to support fashion purchases with complementary beauty advice
• Maintained up-to-date knowledge of all beauty products stocked in store
• As Beauty Advisor:
• Drove beauty department sales by achieving and exceeding monthly targets and KPIs
• Performed makeup applications, colour matching and skincare demonstrations to convert consultations into sales
• Ensured beauty floor was immaculately merchandised, stocked and aligned with TFG visual standards
• Managed stock administration, including receiving, expiry monitoring and stock counts
• Built and maintained a loyal client database for new launches and promotions
• Processed POS transactions and handled customer queries and returns professionally
• Key Achievements:
• Recognized for outstanding customer service and product knowledge
• Contributed to increased beauty sales through cross-selling with fashion items
• Core Skills:Generic Beauty Consulting | Makeup Artistry | Skincare & Fragrance Expertise | Client Relationship Management | Sales Target Achievement | Visual Merchandising | TFG Systems & POS.

Matric - John Petro High School (2008 - 2008)

Protection Service - Anglo Platinum Mine (2009 - 2009)