Callcentre agent and Customer service consultant
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I am really not a difficult person to work with because I am self driven person. A team player. Enjoy sharing ideas and learning from others for personal growth. I am a good lister, I not a center of gossip, I am loyal and trustworthy. Avoiding conflict is my specialty and I am accountable for my own actions. I have problem management/solving skills, a motivator and enjoy doing presentations. And know how to work independently.
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African People Mover (AMP BUS)
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Transport / Bus Service Industry
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07 November 2016 to 31 October 2017
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Answering phone calls (Inbound); Address
Customer inquiries and resolve customer issues
Filling documents; Company Survey and
Respond Emails on time.
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Outbound Call Centre Consultant (Permanent)
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07 November 2017 to current
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Remind patients to renew their repeatable
Prescriptions, Update patients information
On the system, inform patients about possible
Delay Deliveries of their medication.
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MediApp and Presence Preview and Progressive mode system.
Highest Standard Passed : Grade 12
Name of Institution : Vlakfontein Secondary School
Certificate Obtained : Senior Certificate
Subjects Passed : Sepedi, English, Mathematics, Accounting, Economics, Business Economics
Name of Institution : Mamelodi Digital Centre
Course : Unlimited Potential of Microsoft Office 2003
Qualification Obtained : National Certificate
Major Subjects : Windows Fundamentals
Name of Institution : S Buys Academy
Course : Basic Pharmacist Assistant
Qualification Obtained : Qualified Basic Pharmacist Assistant (NQF Level 3)
