Keitumetsi Masha

A highly organized and dedicated professional with over five years of experience in office administration, reception, and retail sectors. Seeking to leverage a strong background in document management, financial record-keeping, and customer service to contribute to a dynamic team. I am committed to streamlining office operations through efficient filing systems and providing exceptional front-of-house support.

My goal is to utilize my multi-disciplinary skills in management and bookkeeping to enhance organizational productivity and ensure a professional client experience.

Retail Store Assistant - Jet Stores - Germiston (Golden Walk Shopping Centre)

(2013-05 - 2014-11)

• Executed comprehensive retail duties, including cashiering and customer service.
• Oversaw stocktaking, received new shipments, and maintained floor presentation through shelf sorting and restocking.
• Assisted over 200 customers daily, providing personalized service to meet their specific needs.
• Managed daily cash register reconciliations and facilitated the opening of new store accounts.

Cleaner and Receptionist - Harbour Auditing and Tax Incorporated - Bedfordview

(2014-11 - 2015-12)

• Coordinated the ordering of stationery and essential office inventory.
• Ensured a professional environment through diligent housekeeping, including cleaning facilities and providing refreshments to clients.
• Managed front-of-house reception and handled switchboard operations to ensure calls reached the correct departments.
• Developed and maintained a comprehensive alphabetical and numerical filing system for both hardcopy and electronic records

Receptionist / Office Administrator & Secretary Clerk - HLA Management Services (Pty) Ltd (Known as Graphexam Audit Incorporated) - Bedfordview

(2015-01 - 2018-07)

• Managed office supply logistics by placing orders with various vendors.
• Welcomed clients and provided professional hospitality services.
• Managed the central switchboard, directing calls and inquiries.
• Facilitated company registrations and submitted annual returns via CIPC.
• Implemented and maintained a highly accessible physical and digital filing system.
• Generated official share certificates.
• Processed the legal transferal of shares.
• Utilized Sage One Accounting for bookkeeping, including the accurate capturing of customer and supplier information.

Secondary Education - United Church School (2003 - 2007)

Level 2-4 - Management - Ekurhuleni West College (2010-01 - 2013-12)