Kelello Makakole

Ambitious, highly Organized, and result-driven Executive Office Administrator/Project Coordinator with a bachelor's degree in International Economics and Trade, coupled with five years of experience in project coordination and administration. Skilled in office management, executive support, data analysis, logistics coordination, and supply chain management with a strong understanding of inventory control, procurement processes, and compliance, managing project lifecycles, stakeholder communication, compliance, supplier Coordination, reconciliation processes, data entry, and delivering organized high-quality outputs, meeting deadlines, and maintaining accurate records. Proficient in Microsoft Office Suite, financial reconciliation, and coordinating data.

Brings a proven ability to apply analytical and problem-solving skills in professional environments, stakeholder engagement, and process improvement. Adept at coordinating multiple projects in fast-paced environments, optimizing workflows, and ensuring timely execution.

Project Coordinator/Executive Office Administrator at Pentagram Construction Pty (Ltd) (2020-03 – Present)

Executive Assistant to the Directors, providing administrative and operational support across both the Lesotho and South African functions of the business. Directly supported one Managing Director and one Director at Pentagram, also provided administrative and project coordination across 2 key divisions/entities one based in JHB and the other in Lesotho, the two entities including construction, procurement, and infrastructure renovation projects.

• Executive Assistant to the Directors, providing administrative and operational support across both Lesotho and South African functions
• Directly supported Managing Director and Director, managing calendars, meetings, and communications
• Arranged flights, accommodations, and full travel itineraries for executives and project staff during cross-border and regional site visits
• Trained and supervised junior administrative and site staff, coordinated project site teams, including contractors and cleaning crews
• Supported senior management by scheduling meetings, preparing agendas, taking minutes, and coordinating interdepartmental communications
• Produced comprehensive reports on project status, budget usage, supplier efficiency, and compliance indicators
• Prepared client quotations, supplier invoices, and reconciled monthly expenditures using Microsoft Excel
• Calculated salaries, coordinated contractor payments, and monitored expenses across project phases
• Acted as central point of contact between internal teams, government clients, and third-party vendors
• Supported implementation of school and lab infrastructure projects by coordinating renovation schedules
• Managed supplier engagement and purchasing processes for construction materials and operational supplies
• Coordinated sourcing, importing, and delivery of masks and PPE from Chinese manufacturers during COVID-19 pandemic

Guest House Reservations Manager at 1010 On The Edge (2024-02 – Present)

Managed all guest reservations, pre-arrival planning, and welcome experiences. Delivered personalized guest care through remote coordination and real-time communication while maintaining 5-star ratings.

• Managed all guest reservations, pre-arrival planning, and welcome experiences
• Delivered personalized guest care through remote coordination and real-time communication
• Maintained 5-star rating by resolving issues swiftly and exceeding expectations during guest stays
• Oversaw room readiness, cleaning team rotations, and daily property status
• Implemented and tracked standard operating procedures for check-ins and issue escalation
• Maintained inventory, operational budgets, and guest billing using Excel
• Supervised on-site staff, aligning service with brand standards and SOPs
• Provided remote training on guest communication and hospitality protocol
• Acted as primary point of contact for all guest communication, inquiries, and feedback
• Coordinated guest celebrations and custom requests
• Tracked bookings and guest preferences in spreadsheet systems; supported online platforms
• Managed all communication via digital channels (email, WhatsApp, social media)

Business Management Intern at SolarLights Pty(Ltd) (2022-02 – 2022-04)

Short-term internship supporting business operations for renewable energy services company focused on rural energy access projects.

• Tracked production and distribution of solar-powered lights and Save80 Stoves for rural energy access projects
• Assisted with field deployment, inventory management, and coordination of installation teams across various villages
• Reconciled client accounts, handled inquiries, and contributed to development of internal sales tracking sheets
• Managed dispatch records and supported accurate reporting of deliveries and installations

Advanced Project Management: Driving Organisational Success in Project Management – University of Cape Town (2026-02)

Seminar in Cloud Computing and Big Data – Academy for International Business Officials (AIBO) (2023-03 – 2023-03)

Bachelor's Degree in International Economics and Trade – Wenzhou University (2022)

Grade 12 in General Education – Christiaan De Wet High School (2017)