Keneilwe Phera
Field Agent
About
Experienced telecommunications professional with over 10 years of experience in sales, customer service, store management, and field marketing. Proven track record in meeting sales targets, managing retail operations, and delivering excellent customer service across major telecom brands including MTN, Telkom, and Vodacom.
Experience
Field Agent - MVC Marketing (Telkom Dealer)
(2023-01 - 2025-12)
- Promoted fibre-to-the-home (FTTH) services
- Sold prepaid SIM cards
- Conducted direct field sales and customer engagement
Sales Consultant - Vodacom (iCell Communications)
(2019-02 - 2019-05)
- Sold mobile products and services
- Assisted customers and achieved sales targets
Sales Consultant - Telkom
(2016-12 - 2017-07)
- Promoted telecom products and services
- Delivered excellent customer service
Store Administrator & Stock Controller - MTN (Cosmonet Franchise)
(2015-12 - 2016-09)
- Managed stock and inventory systems
- Maintained accurate records and reporting
Store Manager - MTN Franchise (Exquisite Cellular)
(2013-11 - 2014-12)
- Managed store operations and staff
- Oversaw stock control and sales performance
Sales Consultant - 8ta Mobile
(2012-09 - 2013-07)
- Sold telecom products and assisted customers
Sales Consultant - MTN Direct
(2009-06 - 2011-08)
- Provided customer service and sales support
- Achieved sales targets
Education
Matric (National Certificate) - INTEC College
