Keneilwe Phera

Experienced telecommunications professional with over 10 years of experience in sales, customer service, store management, and field marketing. Proven track record in meeting sales targets, managing retail operations, and delivering excellent customer service across major telecom brands including MTN, Telkom, and Vodacom.

Field Agent - MVC Marketing (Telkom Dealer)

(2023-01 - 2025-12)

• Promoted fibre-to-the-home (FTTH) services
• Sold prepaid SIM cards
• Conducted direct field sales and customer engagement

Sales Consultant - Vodacom (iCell Communications)

(2019-02 - 2019-05)

• Sold mobile products and services
• Assisted customers and achieved sales targets

Sales Consultant - Telkom

(2016-12 - 2017-07)

• Promoted telecom products and services
• Delivered excellent customer service

Store Administrator & Stock Controller - MTN (Cosmonet Franchise)

(2015-12 - 2016-09)

• Managed stock and inventory systems
• Maintained accurate records and reporting

Store Manager - MTN Franchise (Exquisite Cellular)

(2013-11 - 2014-12)

• Managed store operations and staff
• Oversaw stock control and sales performance

Sales Consultant - 8ta Mobile

(2012-09 - 2013-07)

• Sold telecom products and assisted customers

Sales Consultant - MTN Direct

(2009-06 - 2011-08)

• Provided customer service and sales support
• Achieved sales targets

Matric (National Certificate) - INTEC College