Central Sales at Flexco SA (2024-04 – 2026-03)
- Process quotes for account clients and cash clients, orders and back orders on the LN operating system
- Update Sales Force on loaded quotes, mark off as closed when orders are received and processed
- Invoicing
- Processing credit notes
- Follow up on quotes sent to clients
- Dealing with clients telephonically and via email
- Answering incoming phone calls and taking messages
- Assisting National Sales Manager with queries
- Assisting Regional Sales Managers and Field Specialists with quotes and queries
- Attended via Teams RPG training sessions hosted by US affiliated training consultant on topics related to Sales
- Attended product knowledge training sessions (BCP, Light-duty and Heavy-duty products) hosted by SA based training team as well as sessions hosted by US counterparts
Client Liaison at Sapphire Corporate Solutions (2006-12 – 2023-03)
Total Energies account, Mercedes account, Elegant Fuels, School uniform accounts and Generic stock clients
- Invoicing of Service Station and Head Office orders received either by online orders or email
- Load quotes for cash paying clients and over border clients, check and update daily internal payment list and process orders that have been paid
- Manage opening site kits for new sites
- Manage the Lubricant department orders
- Recon daily card machine payments
- Recon daily payfast payments
- Processing back orders and update live sheet with ETA's for stock on order with suppliers with internal procurement department
- Request and keep track of interco of stock between accounts
- Liaise with receiving, dispatch departments and courier services on stock received to be booked in, orders to be dispatched and any delivery issues that might arise
- Manage agency orders, load quote once paid liaise with procurement department to have the stock ordered or put into production. Once stock has arrived, invoice the order and make any special delivery arrangements if required
- Liaise with clients telephonically and via email
- Assist with walk in clients for all accounts
- Assist with stock takes
- Assist with queries from Head Office in Cape Town
- Assist with all other client liaisons accounts
- Daily admin duties
- Assist with a very busy reception switchboard
Sales Department administrator at Sapphire Corporate Solutions (2012-10 – 2015-05)
Moved to this department when the ABSA contract ended to avoid retrenchment
- Assist all sales reps and sales assistants
- Assist Head Office Accounts Department with stock and or other related queries
- Document controller for jobs on Sync
- Book in stock - Accpac
- Invoice all adhoc orders – Accpac
- Assist in getting outstanding purchase orders from client to invoice
- Liaised with suppliers on shortages / damages and obtain credit notes and have stock adjusted out accordingly
- Followed up on outstanding payments from customers and allocated payments received on internal payment list
- Assist Sales Assistants raise purchase orders with suppliers
- Reconcile the Sun Courier account monthly
- Assist with planning staff functions and client visits
- General admin duties such as filing and keeping all documents related to sales packs in order
- Process stock orders and back orders for VW, Audi and Ford accounts - Accpac
ABSA Account - Admin Manager and stock controller at Sapphire Corporate Solutions (2006-12 – 2012-10)
- Load and invoice purchase orders and cash sale orders from ABSA - Accpac
- Process back order
- Obtain outstanding purchase orders from customers if they do not come through the normal channels
- Assist with queries from customers via telephone and email
- Assist with queries from Head Office in Cape Town
- Quote customers on stock availability and prices
- Arrange deliveries of processed orders with company drivers and with Sun Couriers
- Assist with deliver queries – obtained proof of delivery and relay correspondence
- Book in stock
- Filing of invoices and stock booked in
- Check and update Warehouse Manager on stock levels
- Manage invoicing clerks' duties and assist where necessary
- Manage and invoice delivery notebooks
- Contact customers and suppliers telephonically daily regarding any problems
- Assist with Warehouse duties when Warehouse Manager is absent
- Assist with Stock takes
- Stock Controller – order stock from suppliers
- Assisted with admin set up for new accounts such as Sasol, VW and Audi
Call-Centre /Admin Assistant / Main Receptionist and Workshop Reception at Hyundai East Rand (2002-04 – 2006-12)
- Answer all incoming calls regarding new and used vehicles enquiries and assign them to a salesperson. For Marketing and reporting purposes
- Reception duties in showroom
- Meeting and greeting walk in customers
- Assist Workshop Reception by taking vehicle service bookings and assisting with walk in customers
- Assist DP and Sales Managers with general office duties
