Senior Sales Representative – Hospital Products at Ascendis Medical – Surgical Innovations (2018-09 – 2026-02)
Worked closely with the Sales Rep and Operational Manager to identify customer requirements for case assistance and upsell extra consumables in the medical device industry.
- Work closely with the Sales Rep and Operational Manager to identify customer requirements for case assistance. With case assistance, to also try and upsell extra consumables.
- Follow up on sales leads and address customer queries, filter it through to the relevant Sales Rep.
- Work with sales colleagues to optimise growth of Surgical Innovations' by sharing opportunities for growth and providing support as needed.
- Need to complete and submit admin relating to cases, to customer service and or Sales Rep.
- Develop positive relationship with end users and customers building firm foundation for ongoing business.
- Offer professional and technical advice to solve customer technology / medical device requirements and offer solutions promoting the Surgical Innovations' brand.
- Provide in-service training creating lasting and correct usage of the medical devices used.
- Obtain approval for access through the relevant channels within the hospital groups / clinical facility prior to engagement with customers I users/ support personnel.
- Attend workshop/ congresses when taking place in the designated area.
- Attend Theatre procedures to perform on patient demonstrations and assist with Consignment stock counts.
- Attend Doctors Appointments.
- At any given point in time understand the source of current business and likely support in the next 12-month period supported by market / business intelligence.
- Gather and report information regarding competitor activities in the territory.
- Attend and actively participate in company meetings as required
Pharmacy Clerk at Durban Haematology Hospital (2017-03 – 2018-08)
Managed pharmacy stock operations including receiving, barcoding, GRV of stock, and assisting in Theatre with consignment orders and inventory management.
- Receiving stock from suppliers/couriers
- Barcoding of stock with printed bar-coded labels
- GRV of stock
- Assisting in Theatre
- Theatre consignment Orders
- Ensuring cycle counts in Theatre is done
- Ensuring cycle counts in Pharmacy is done
- Reconciliation of Invoices/statements
- Accurate capturing of Patient Credits
- Ensure that orders are done timeously
- Ensure that transfers are done
- Effectively communicate with Reps
- Effectively communicate with suppliers
- Ensure that supplier Credits are done
- Assisting with Stock Take
Pharmacy Stock Clerk – (Theatre Stock Room) at Netcare Parklands Hospital (2013-04 – 2017-02)
Managed theatre stock room operations including receiving stock, checking and receipting, dispensing surgical items, stock management, barcoding, and maintaining inventory according to Netcare Stock Management Policy.
- Receiving of stock from supplier/suppliers' couriers
- Checking & receipting of stock as per Netcare Stock Management Policy
- Direct dispensing and charging of surgical items
- Manage associated administrative tasks
- Assist in management of stock in accordance to Netcare Stock Management Policy with special emphasis on designated areas
- Involved in all aspects of cyclical and full stock take processes
- Bar-coding of stock with printed bar-code labels
- Maintaining pharmacy shelves by packing product onto selves taking into account stock rotation and expiry principals
- Effective communication skills in order to assist stock controllers, pharmacist with regards to products
- Collate and file corresponding documents as per Netcare Stock System Policy
- Produce accurate bar-code labels related to codes on supplier invoice
- Placing of orders with suppliers via appropriate method according to Netcare Stock Management Policy for both Surgical & Ethical Stock
- Effective application of Netcare Policy for approved and standardized suppliers
- Tracking of stock with suppliers/couriers to ensure timeous receipt of product
- Management and liaison of backorder situations
- Data capture of stock use on patient theatre sheets
- Assisting on theatre front counter
- Unpacking of pharmacy replenishment
- Effectively communicate to assist scrub sisters and Unit manager with stock queries
- Assist with the implementation of surgical Standardization Process
- Capture of all dispensed items to patients' accounts
- Build and maintain strategic relationships with suppliers
- Processing o stock for internal departments and inter clinic sales
- Assist pharmacist with packing of stock from time to time
- Data capture of stock used on patient charge sheets
- Replenishment of surgical stock to ward/unit and theatre
- Certain associated secretarial duties as relates to the department
- Delivering of replenished stock to the required department
- Preparation of shelves and areas for stock take
- Filing and record keeping of documents
- Capturing theatre, Cath lab, CSSD and opt charge sheets
- Ordering consignment and monitoring of consignment stock levels
