Experienced Warehouse Manager
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Experienced, knowledgeable and results-oriented Warehouse Manager with a proven record of more than 10 years of experience in storage and logistics, always meeting both internal and customer needs. Strong customer service skills and in-depth understanding of the organizational needs of warehouses. Well-coordinated, pro-active, decisive leader with an exceptional work ethic.
Expertise in performance optimization and with the ability to function both independently and in deadline-driven team environments.
• Manage a team of Warehouse Supervisors, Warehouse Clerks, Dispatch Supervisor and Clerks, and Drivers.
• Safeguard the warehouse operations and contents by monitoring security procedures and protocols.
• Management and control of various customer roll-out projects, pro-actively liaising with Assembly and workshop teams to ensure deadlines are met.
• Strategically manage warehouse in compliance with company’s policies and vision.
• Initiate, coordinate and enforce optimal operational policies and procedures.
• Plan work rotas, assign tasks appropriately and appraise results.
• Ensure employee compliance to all company policies, especially with regards to leave, claims, and company asset usage.
Finance: • Assist in the effective financial management of the warehouse. • Source competitive rates for warehouse related suppliers. • Ensure that goods returned are credited and updated with internal finance team. • Ensure that pricing on procurement database is updated to match pricing on supplier invoices, effective management of price variances.
Stock Rotation, Control and Space Utilization • Manage stock control and reconcile with data storage system.
• Continually maximize space utilization through effective stock rotation and stacking and storage principals.
• Monitor stock aging and conduct ‘first-in-first-out’ stock control on a weekly, and ongoing basis.
• Work closely with the Inventory Controller on correct stock rotation and ensure accurate stock reporting.
• Plan, co-ordinate, monitor and manage the movement of all incoming/outgoing goods.
• Active planning and forecasting on warehouse space and resources in line with shipments and deliveries.
• Plan and conduct the stock counts as per the company’s management guidelines.
• Keeping stock controls up to date and initiate requests for replenishments of stocks.
• Take periodic inventory audits and conduct annual financial year stocktake.
• Conduct and manage audits by customer auditors in confirming stock storage accuracy.
• Ensure the effective functioning of the Warehouse Management System (Warehouse Management Lite) • Oversee receiving, warehousing and distribution operations.
• Effective control of Inter-warehouse transfers of goods and stock control.
• Providing timeous, ongoing feedback to internal Sales Team and Customers.
• Completes projects by coordinating resources and schedules with user departments.
• Implements and recommends strategies, policies and procedures by evaluating departmental outcomes.
• Develop and maintain detailed project plan to monitor and track progress of projects.
• Meet with internal clients (Sales Teams) to take detailed ordering briefs and clarify specific requirements of each project.
• Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels.
• Develops warehouse design by planning layout, product flow and product handling systems.
• Develops warehouse operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout; implementing changes.
• Oversee the safe receipt, storage, retrieval and timely dispatch of goods.
• Create, monitor and update system that reduces miss-picks by warehouse staff with improved inventory practices to ensure accurate product was received and shipped to appropriate clients.
• Ensuring that goods dispatched are accurate and matched to delivery notes, as well as properly packaged to secure condition of goods.
• Manage adherence of staff to accurate recording and capturing of delivery trip sheets, and Proof of delivery (POD) documents.
• Ensuring the best possible transport rates with external providers.
• Planning, route allocation and scheduling for internal logistics drivers in accordance with projects, and customer demands.
• Detailed planning of collection and deliveries to customers and from suppliers.
• Manage the logistics fleet condition and maintenance of all vehicles, through a detailed weekly checklist.
• Schedule maintenance servicing for fleet, as well as warehouse machinery.
• Timeous completing of documents for submissions of customs clearing and forwarding documentation requirements.
• Ensuring levies and letters of approval for customs authorities are up to date, and in order.
• Investigate and report variances, and resolve stock discrepancies.
• Provide weekly and monthly reports to management on stock movement, projects and logistics
I am currently studying for an Professional Diploma in Logistics and Transport, Warehousing and Inventory via the Chartered Institute of Logistics and Supply Chain.
This will be completed by May 2023.
