Head of Human Resources Shared Services - Africa - G4S Africa - Pretoria, South Africa
(2024-10 - 2026-08)
Direct Reports - 3 & Indirect 7. Reporting to - Regional HR Director Africa
- Strategic Leadership: Develop and execute regional HR strategies aligned with global and local business objectives.
- Serve as a strategic advisor to senior leadership on workforce planning, organizational design, and change management.
- Lead the development of a group-wide talent strategy aligned to business growth, skills demand, and future work trends
- Design and lead future-fit recruitment strategies aligned to workforce needs, DEI, and growth ambitions.
- Oversee regional talent acquisition efforts, succession planning, and leadership development.
- Partnering with country HRBPs and Talent Acquisition leads to ensure consistent hiring standards and employer branding.
- Partner with business units to design workforce plans that address critical role pipelines, capability gaps, and transformation targets.
- Supports line Managers with the management of top talent and high performers to ensure retention of key individuals
- Design and implement competitive compensation and benefits frameworks tailored to local markets.
- Collaborate with Global Total Rewards to calibrate packages for senior roles.
- Responsible to lead People Plans and Structural Budget requirement to ensure Headcount is aligned to business needs
- Oversee the payroll function ensuring requirements are met including audit and compliance (including benefits)
- Define compensation frameworks (grading, salary bands, allowances) with country-based benchmarking.
- Champion employee engagement initiatives, DEIB programs, and culture-building efforts.
- Lead regional rollouts of global HR initiatives including training, onboarding, and recognition programs.
Head of Human Resources - G4S Deposita - Johannesburg, South Africa
(2023-03 - 2024-09)
Direct Reports - 2. Reporting to - Managing Director
- Design and execute HR strategies aligned with organisational goals.
- Manage end-to-end recruitment processes, from sourcing to selection.
- Develop Sourcing and Attraction strategy to support key HR initiatives such as Succession Management and Talent Management
- Handle workplace issues, grievances, and disciplinary actions.
- Collaborate with leadership to implement performance systems and feedback mechanisms.
- Ensure the delivery of all Human Resources projects within specific time frames including but not limited to Performance Management, Talent Management objectives and Workforce Planning
- Lead onboarding, identify skill gaps, and oversee training initiatives.
- Partners with leadership to implement HR Programs such as Employee engagement surveys etc.
- Ensure HR operations comply with local labor laws and global governance standards.
- Mitigate HR-related risks through proactive policy development and audit readiness.
- Oversee Skills Development (WSP/ATR), Employment Equity and B-BBEE compliance activities affecting more than 6000 employees and collaborated with finance on budgets exceeding ZAR15 million on budgeting of Learnerships,,SD & ED spent.
- Drive the implementation of Global, Regional and In country Policies and Procedures
- Oversee payroll, HRIS, and administrative functions across the region.
- Drive process improvements and digital transformation in HR operations.
- Drive HR Information System utilization and ensure proper training is provided.
- Lead and mentor HR teams across Africa, fostering collaboration and capability development.
- Build strong internal controls and HR governance: contracts, probation, disciplinary processes, terminations, investigations, and audit readiness.
- Standardize HR policies, employee lifecycle processes, and documentation across all offices while respecting local labor laws.
- Advisory capacity to the Leadership & Business
- Oversee Labour Law Compliance
- Review and Amend Company Policies and Procedures
- Company Representation on Labour Matters as and when required
- Monitor and report on HR metrics, trends, and strategic outcomes to senior leadership.
- Use people analytics to inform decision-making and improve workforce effectiveness.
Head of HR Operations and Projects - G4S Africa - Pretoria, South Africa
(2019-11 - 2023-02)
Direct Reports - 0. Reporting to - Regional HR Director
- To plan, direct and co-ordinate the HR activities to ensure that project goals are accomplished
- Partner with an external Consultant to develop comprehensive project plans, timelines, and milestones for each HR Project.
- Establish a project team, define roles and responsibilities, and develop a communication plan
- Plan and Coordinated and engaged with country Stakeholders to deliver update and progress reports
- Work closely with the Regional HR Director to drive Africa Regional HR policy amendments to keep up to date with the Business Challenges and in line with Industry Best Practices.
- Work closely with stakeholders, including the executive team, department managers, IT personnel, and end-users
- Liaise with countries, across functions to identify & address HR or Payroll processes
- Lead and oversee HR & Payroll teams and provide guidance, training, and support to enhance their skills and performance.
- Monitored project performance to identify areas of improvement and make adjustments
- Provided detailed project status updates to stakeholders and executive management
- Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies
- Escalates impediments, manages risk, helps assure value delivery and helps drive continuous improvements
- Provide guidance and support the Country HR Leads on HR Operations Matters
- Vital Partner to Country HR Leads to drive HR Compliance and Audits (including Whistleblowing Matters)
- Partnered with Country Managing Directors & HR Leaders on end to end recruitment of Senior roles.
Head of Human Resources - G4S Secure Solutions SA - Pretoria, South Africa
(2018-07 - 2019-10)
Direct Reports - 6 and Indirect - 14. Reporting to - Managing Director
- Strategic HR Leadership: Design and execute HR strategies aligned with organisational goals.
- Talent Acquisition: Manage end-to-end recruitment processes, from sourcing to selection.
- Employee Relations: Handle workplace issues, grievances, and disciplinary actions.
- Performance Management: Collaborate with leadership to implement performance systems and feedback mechanisms.
- Learning & Development: Lead onboarding, identify skill gaps, and oversee training initiatives.
- Compensation & Benefits: Develop and manage competitive salary structures and benefits programs.
- Policy & Compliance: Create HR policies ensuring alignment with legal and regulatory standards.
- Workforce Planning: Analyse staffing trends and guide succession planning and talent development.
- Employee Engagement: Launch initiatives to boost morale, satisfaction, and retention.
- Legal Compliance: Ensure adherence to labour laws and internal policies.
- Lead and Partner with Business Units to drive Health & Safety Policy and Procedures
- Develop Sourcing and Attraction strategy to support key HR initiatives such as Succession Management and Talent Management
- Ensure the delivery of all Human Resources projects within specific time frames including but not limited to Performance Management, Talent Management objectives and Workforce Planning
- Organizational Change & Culture: Lead HR initiatives to foster a positive work culture, manage change, and drive diversity and inclusion programs.
- Compliance & Governance: Ensure compliance with labor laws, manage HR reporting, and align processes with company policies and audit requirements.
- Engaged & Partnered with Various Union Organizations (AMCU/CEPPAWAWU/Solidarity/Motor Transport Union/SATAWU) to address people & business challenges including Labour Strikes, Union/ Employee Grievances & CCMA Matters.
Head of HR Operations and Projects - G4S Africa - Pretoria, South Africa
(2017-05 - 2018-06)
Direct Reports - 0. Reporting to - Regional HR Director
- Collaborate with executive leadership on workforce planning, succession, and skills development
- Serve as the primary liaison for grievances, conflict resolution, and disciplinary matters
- Lead all core HR functions, including recruitment, employee relations, performance management, and compliance for South Africa / Kenya / Cameroon /Tanzania/ Nigeria etc.
- Collaborate with leadership to enhance motivation, development, and retention for the Head Office
- Support the development of learnerships, internships, and graduate programs
- Manage all HR administrative processes, policies, and procedures with my team included ensuring accuracy of employee records, contracts, and benefit administration
- Managing employee relations conflict resolution and disciplinary procedures
- Oversee end-to-end payroll processing ensuring payroll accuracy, statutory compliance, and timely payments
- Managed the employee engagement surveys to identify and implement the actions plans
- Built and strengthened successful relationships with external recruiters and agencies
- Served as a trusted advisor to the senior leadership team on all HR matters
- Monitor and analyze HR metrics to identify trends and implement improvements
- Champion diversity, equity, wellness, and transformation initiatives in line with business goals
Head of Human Resources - G4S Secure Solutions SA - Pretoria, South Africa
(2018-07 - 2019-10)
Direct Reports - 6 and Indirect - 14. Reporting to - Managing Director
- Strategic HR Leadership: Design and execute HR strategies aligned with organisational goals.
- Talent Acquisition: Manage end-to-end recruitment processes, from sourcing to selection.
- Employee Relations: Handle workplace issues, grievances, and disciplinary actions.
- Performance Management: Collaborate with leadership to implement performance systems and feedback mechanisms.
- Learning & Development: Lead onboarding, identify skill gaps, and oversee training initiatives.
- Compensation & Benefits: Develop and manage competitive salary structures and benefits programs.
- Policy & Compliance: Create HR policies ensuring alignment with legal and regulatory standards.
- Workforce Planning: Analyse staffing trends and guide succession planning and talent development.
- Employee Engagement: Launch initiatives to boost morale, satisfaction, and retention.
- Legal Compliance: Ensure adherence to labour laws and internal policies.
- Lead and Partner with Business Units to drive Health & Safety Policy and Procedures
- Develop Sourcing and Attraction strategy to support key HR initiatives such as Succession Management and Talent Management
- Ensure the delivery of all Human Resources projects within specific time frames including but not limited to Performance Management, Talent Management objectives and Workforce Planning
- Organizational Change & Culture: Lead HR initiatives to foster a positive work culture, manage change, and drive diversity and inclusion programs.
- Compliance & Governance: Ensure compliance with labor laws, manage HR reporting, and align processes with company policies and audit requirements.
- Engaged & Partnered with Various Union Organizations (AMCU/CEPPAWAWU/Solidarity/Motor Transport Union/SATAWU) to address people & business challenges including Labour Strikes, Union/ Employee Grievances & CCMA Matters.
Head of HR Operations and Projects - G4S Africa - Pretoria, South Africa
(2017-05 - 2018-06)
Direct Reports - 0. Reporting to - Regional HR Director
- Collaborate with executive leadership on workforce planning, succession, and skills development
- Serve as the primary liaison for grievances, conflict resolution, and disciplinary matters
- Lead all core HR functions, including recruitment, employee relations, performance management, and compliance for South Africa / Kenya / Cameroon /Tanzania/ Nigeria etc.
- Collaborate with leadership to enhance motivation, development, and retention for the Head Office
- Support the development of learnerships, internships, and graduate programs
HR Business Partner - North Africa & Middle East - Colgate-Palmolive North Africa & Middle East - Dubai, UAE
(2014-10 - 2017-05)
Direct Reports - 3. Reporting to - HR Director
- Regional Talent Acquisition Lead, implement Global initiatives in the Region
- Oversee, plan, and execute all training activities across the UAE and regional markets in alignment with organizational policies and sales objectives.
- Develop and implement learning and development initiatives based on evolving business needs and workforce capabilities.
- Create, coordinate, and deploy the annual training calendar across all brands in the organization.
- Ensure all training programs support career development and drive measurable productivity improvements.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals
- Advised senior management on organizational development and change management initiatives
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels
- Coordinated technical training and personal development classes for staff members
- Oversaw continuous development of tools and workflows to manage critical business processes
- Communicated all learning and performance objectives, schedules, and training assessments to upper management
- Collaborated and Supported departments on performance management, through focused team operational reviews and structured coaching
- Served as a trusted advisor to the senior leadership team on all HR matters
- Monitor and analyze HR metrics to identify trends and implement improvements
- Review, refine, and enhance training content to ensure relevance, accuracy, and strong learning impact.
- Manage the evaluation of training delivery, ensuring consistent follow-up and accurate documentation of all training activities.
- Develop cost-effective, high-quality training solutions tailored to employee development requirements
- Manage all HR administrative processes, policies, and procedures with my team included ensuring accuracy of employee records, contracts, and benefit administration
- Managing employee relations conflict resolution and disciplinary procedures
- Oversee end-to-end payroll processing ensuring payroll accuracy, statutory compliance, and timely payments
- Managed the employee engagement surveys to identify and implement the actions plans
- Built and strengthened successful relationships with external recruiters and agencies
- Champion diversity, equity, wellness, and transformation initiatives in line with business goals
Human Resources Analyst - Colgate-Palmolive South Africa - Johannesburg, South Africa
(2010-03 - 2014-09)
- Lead the Job Evaluation for all the Position in South Africa
- Support the Comp&Benefits Manager on Benchmarking for all the employee benefits in South Africa
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behaviour
- Manage and drive External Contracts relating to Cleaning & Telephone usage including chargeout to departments
- Responsible for the Workforce Planning and budgeting process for all the Headcount
- Oversee the HR Administration Team including Document Management
- Collaborate with the Recruitment Team relating to recruitment and benefits proposition.
- Negotiated with external third parties on company insurance relating to employee benefits to secure cost-effective employee coverage
- Built relationships with vendors to foster quality service delivery
