Kgaogelo Madisha

I consider myself a hard-working and goal-driven individual who believes in delivering posive results at all mes. I believe I possess excellent communicaon and interpersonal skills. I am able to work in diverse and dynamic environments comprising preferably of teams or as an individual exercising competent and consistent traits

Completed my matrix in 2007(Alexandra high school)matrix certificate.Also completed a call center certificate at corner stone.There after embarked on a certificate in banking at Birnam business college.

Experience.

A credit controller professional who worked in different financial institutions for 15 years.Extensive credit controller ,experiance in debt collection ,solving queries ,making formal arrangement, tracing payments ,handling, RHT cases , the ability to turn a dissatisfied customer into a satisfied customer and and building good relationship with customers/tenant

Call Ceneter certificate.

Telephone etiquette

Communication skills

Debt collection

Negotiation and assertiveness