Kgomotso Melato

Assistant brings 5 years of experience in Dischem pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready. Experienced with prescription processing and patient assistance, ensuring efficient pharmacy operations.

Utilizes strong organizational skills and attention to detail in inventory management and administrative tasks. Knowledge of pharmacy software and communication techniques to support team goals and patient care.

Pharmacy Assistant - Dischem Pharmacies - Gauteng, South Africa

(2021-10)

• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Kept pharmacy counter and related areas clean, neat and organized.
• Counted and labeled prescriptions with correct item and quantity.
• Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.

Retail Sales Associate Cashier - Dischem - Krugersdorp, ZA

(2019-02 - 2019-06)

• Assisted customers by answering questions and fulfilling requests.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.

High Certificate - Pharmacy Practice - Health Science Academy (2019-11 - 2021-11)