Kgomotso Moruti

Seasoned and registered Social Worker (SACSSP Reg. No. 1047320) with extensive experience in clinical counseling, trauma intervention, and psychosocial support. Particularly within a hospital setting. My expertise is significantly enhanced by an Advanced Addiction Counselor Certificate and a Bachelor of Arts Honours in Development Studies (Completed with Distinctions).

I am dedicated to holistic patient care, staff wellness and leveraging strong stakeholder relations to facilitate positive outcomes. In addition to my clinical background, I bring extensive administrative experience gained as a Patient Administration Clerk and Secretary to the Deputy Director of Corporate Services. I am confident in managing patient information systems, coordinating office operations, scheduling, drafting correspondence, and ensuring smooth executive support functions.

My ability to work professionally, maintain confidentiality, and manage multiple priorities makes me a valuable asset in both clinical and administrative environments. Recognized as a guest lecturer at North-West University and invited radio speaker on parenting, mental health, and family wellbeing, demonstrating a commitment to professional education and community engagement.

Social Worker Grade 1 OSD - Department of Health, Mafikeng Provincial Hospital - Mafikeng

(2020-05)

• Provide trauma intervention, bereavement and family mediation counselling.
• Support GBV survivors and facilitate placements in crisis centers.
• Deliver addiction counselling and psychoeducation.
• Conduct psychosocial assessments and stakeholder referrals.
• Facilitate multidisciplinary discharge planning.
• Lead support groups for patients with chronic illnesses.

Delegated EHWP (Employee Health and Wellness Practitioner) - Department of Health, Mafikeng Provincial Hospital - Mafikeng

(2018-05 - 2020-04)

In this capacity, I assisted in establishing the Employee Health and Wellness Office. My duties included:

• Providing psychosocial support to staff through Counseling.
• Wellness programs, Fitness programs, Stress management workshops, Return to work programs, Work-life balance initiatives and Employee recognition programs.

Leadership and Union Representation (PSA Shop Steward) - Department of Health (Mafikeng Provincial Hospital) - Mafikeng

(2023-08)

As an elected PSA Shop Steward, I represent employees in labour-related matters, ensuring the fair application of workplace policies, promoting constructive employer-employee relations, and advocating for employee wellbeing. Key responsibilities include:

• Advocate for employees during grievance hearings, disciplinary proceedings and workplace conflict resolution.
• Advising employees on labour legislation, workplace policies, collective agreements and union procedures.
• Facilitating effective communication between management and employees to resolve workplace concerns.
• Coordinating union meetings, elections, membership drives, and employee information sessions.
• Promoting employee wellness, fairness, and safe working conditions through collaboration with management and union structures.
• Preparing reports, documenting case outcomes, and escalating complex matters to union leadership where required.
• Successfully mediated and resolved workplace grievances through effective negotiation and conflict resolution.
• Strengthened communication and collaboration between employees and management, contributing to improved workplace relations.
• Built employee confidence by providing timely guidance and representation on labour-related matters.

Senior Administration Clerk (Secretarial) - Department of Health, Mafikeng Provincial Hospital - Mafikeng

(2014-04 - 2020-04)

I rendered secretarial duties to the Deputy Director of Corporate Services (DD Corp services). I was responsible for consolidating the Operational plan for corporate services sections and the Risk report. My administrative duties included ordering stationery, filing, minute taking, diary management, logistics and travel arrangements for the office, drafting reports and handling telephone enquiries.

Admin Clerk (Admission Department) - Department of Health, Klerksdorp / Tshepong Hospital - Klerksdorp / Tshepong

(2010-09 - 2014-03)

Responsible for patient administration and record management, including patient registration, file capturing and tracing, and compiling statistical reports. Assisted with revenue collection, prepared admission forms for in-patients, and managed the hospital information desk to support efficient service delivery.

Internship (Records Department) - Department of Health, Klerksdorp and Tshepong Hospital - Klerksdorp and Tshepong

(2009-10 - 2010-08)

My duties included retrieving and filing patient files, compiling statistics, and handling telephone inquiries.

Master of Social Work - Social Work - UNISA (2025)

Bachelor of Arts Honours - Development Studies - UNISA (2024)

Bachelor of Social Work - Psychology major - UNISA (2018)

National Diploma in Management Assistance (N6 & Diploma) - Management Assistance - VUSELELA FET College (2011)

Grade 12 - Mosikare Secondary School (2006)