Kgomotso Sebotho
Experienced Customer Service & Fleet Management Specialist
Talent
Roodepoort, Gauteng, South AfricaMember since June 24, 2026
Customer ServiceCall Centre OperationsFleet ManagementVehicle TrackingPre-AuthorisationMaintenance CoordinationData CapturingAdministrationCommunicationProblem SolvingTime ManagementMultitaskingTechnical SupportClient Advisory
·
Hire this person
Send a job offer directly to this candidate
Customer ServiceCall Centre OperationsFleet ManagementVehicle TrackingPre-Authorisation
About
Experienced Customer Service & Fleet Management Specialist with 17+ years in call centres, administration, and fleet operations. Proven ability to resolve customer queries, manage fleet systems, and deliver service excellence.
Experience
Pre-Authorisation Agent - WesBank
(2022-03)
- Resolve customer queries and provide technical fleet advice
- Authorise roadside assistance and maintenance requests
- Ensure service delivery within agreed timelines
Control Room Operator - Two Mountains
(2021-01 - 2022-03)
- Monitored fleet movements and tracked vehicle locations
- Managed dispatching and verified routes
Fleet Administrator - Cartrack
(2015-09 - 2019-06)
- Maintained vehicle records and scheduled maintenance
- Provided customer support and live tracking assistance
Data Capturer/Admin - Cartrack
(2012-09 - 2015-06)
- Captured and updated client and vehicle data
- Managed switchboard and administrative tasks
Education
National Diploma - Office Management & Technology - UNISA
Certificate - Call Centre & Computer - Cornerstone College
