Sales assistant - Fleisherei - Pretoria
(2018-02 - 2024-08)
- Assisted customers in product selection by providing detailed information to enhance satisfaction and drive sales.
- Processed sales transactions efficiently using the Point of Sale (POS) system ensuring accuracy and speed.
- Implemented promotional strategies to upsell and cross-sell products, contributing to increased revenue.
- Ensured compliance with health and safety regulations within the store to provide a safe shopping environment.
- Handled customer returns and exchanges professionally to maintain customer trust and store reputation.
- Managed cash handling procedures ensuring accuracy and security during transactions.
- Organised and maintained the visual merchandising of the store to enhance customer experience and drive sales.
- Managed store inventory levels through regular stock checks and coordination with suppliers to prevent shortages.
- Executed daily store opening and closing operations, ensuring all protocols and checklists were adhered to.
- Conducted regular stock audits to identify discrepancies and ensure optimal inventory levels.
- Provided exceptional personalised customer service by understanding individual needs and recommending suitable products to boost customer satisfaction.
Bureau operator - First Coast Technologies - Johannesburg
(2024-08)
Department of Labour UIF project, Department of Public Works project
- Organised and maintained confidential project documents to ensure easy retrieval and compliance with departmental standards.
- Digitally scanned large volumes of documents with high attention to detail to support electronic record keeping.
- Entered and updated data accurately in the department's database, supporting efficient information management.
- Maintained a systematic filing system for both physical and digital documents to enhance organisation and accessibility.