Kgothatso Tshivhase

Organised Administration Assistant with strong skills in managing office operations and streamlining administrative processes. Proven ability to support senior management, coordinate schedules, and handle confidential information with discretion. Excellent communication and interpersonal skills, ensuring smooth office workflow and positive team collaboration. Consistently deliver high-quality work and contribute to improving efficiency within workplace.

Administration Assistant - SpeCcon Holdings (Pty) Ltd

(2026-04)

• Ensured compliance of documents and processes to maintain organisational standards.
• Assisted with daily administration tasks and functions within SETA to support operational efficiency.
• Processed learner documents and registered profiles with SETAs to facilitate smooth onboarding.
• Connected learners with appropriate qualifications to enhance their educational pathways.
• Processing learner exits and certifications.

FACILITATOR - EDU-WIZE GROUP (PTY) LTD

(2023-02 - 2026-04)

• Facilitated compilation and maintenance of Portfolios of Evidence (POEs) to promote learner reflection and competency demonstration.
• Performing formative and summative assessments to test learner competency against unit standards.
• Monitored and documented learner performance regularly to identify areas for improvement.
• Teaching both theoretical concepts and practical workplace applications.
• Acting as a mentor and motivator, supporting learners who may be navigating the corporate environment for the first time.
• Ensuring all training documentation complies with SETA regulations, preparing portfolios for internal moderation and external verification.
• Maintaining accurate attendance registers and records of assessment.
• Assisting facilitators with marking learner modules.

ASSESSOR - EDU-WIZE GROUP (PTY) LTD

(2023-02 - 2026-04)

• Evaluating learners through various methods, including workplace observations, Portfolios of Evidence (PoEs), assignments, and written or oral tests.
• Making fair, reliable, and valid decisions on whether a learner is 'Competent' or 'Not Yet Competent'.
• Giving constructive, actionable feedback to learners and facilitating remediation if a learner needs to resubmit work.
• Maintaining accurate, confidential assessment records to ensure the learnership meets strict compliance and quality standards.
• Communicating assessment feedback to candidates.
• Delivered constructive feedback to learners during assessment reviews.
• Record assessment results accurately and timeously.
• Maintain confidentiality and integrity of assessment records.
• Submit assessment documentation for moderation.

ADMINISTRATOR - EDU-WIZE GROUP (PTY) LTD - Soweto

(2021-02 - 2026-04)

• Processing learner documents on the company's Google Drive.
• Filing.
• Keeping a register of all equipment issued to learners.
• Printing training material.
• Capturing and uploading learner details and enrollment data onto the relevant SETA Management Information System.
• Managing and organizing learner assessments, assignments, and test results for verification.
• Assisting management with SETA audits and ensuring compliance with the National Qualifications Framework (NQF) standards.
• Issuing Statements of Results (SoRs) and facilitating the printing and distribution of final certificates once verified.
• Acting as the primary point of contact for learners, corporate clients, and external facilitators regarding schedules and course expectations.
• Maintaining accurate, confidential databases of learner attendance, assessments, and progress.

GOVERNANCE AND INTERNAL REGULATION ADMINISTRATION (LEARNER) - PAY INC

(2019-07 - 2020-06)

• Organised files, faxed reports and scanned documents into document management system.
• Created and maintained spreadsheets using Excel.
• Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
• Managed incoming calls and emails, providing timely responses to enquiries and forwarding messages to appropriate departments.
• Greeted visitors and appropriately directed to designated areas.
• Escorted visitors to appropriate staff member or meeting location.
• Organised fair access to office facilities, resources and supplies.
• Prepared and edited correspondence, reports, and presentations to support executive communication.
• Scheduled and prepared for board meetings, including preparing agendas and taking minutes.
• Setting up meetings for the Governance and Internal Regulations department.
• Compiling attendance registers for Board meetings.
• Updating of company policies.
• General office duties.

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