Kholofelo Meriam
Receptionist / Front Desk Administrator
Talent
PolokwaneMember since July 4, 2026
Receptionist / Front Desk AdministratorFront Desk OperationsCall Handling & Message TakingVisitor & Guest ReceptionAppointment Scheduling & BookingsCustomer Service ExcellenceEmail & WhatsApp CommunicationCash Handling & POS SystemsTime Management & Multitasking
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Receptionist / Front Desk AdministratorFront Desk OperationsCall Handling & Message TakingVisitor & Guest ReceptionAppointment Scheduling & Bookings
About
Professional and customer-focused Receptionist / Front Desk Administrator with experience in hospitality and service environments. Skilled in managing front desk operations, handling calls, scheduling appointments, and delivering excellent customer service. Well-presented, organized, and seeking a receptionist role in a professional office or hospitality setting.
Experience
Receptionist - Zinathi Guest Lodge - Polokwane
(2023-01 - 2024-12)
- Managed daily front desk operations and guest reception
- Answered, screened, and routed incoming calls
- Handled bookings, reservations, check-ins, and enquiries
- Maintained guest records and filing systems
- Resolved guest complaints professionally
- Ensured a clean and welcoming reception area
Hostess / Customer Service - Cofi Restaurant - Polokwane
(2023-06)
- Greeted customers and managed reservations
- Maintained seating arrangements and waiting lists
- Ensured positive customer experience in a fast-paced environment
Waitress - Lavida Lifestyle
(2022-12 - 2023-02)
- Provided customer service in a high-volume environment
- Processed payments using POS systems
- Maintained professionalism under pressure
Education
N5 Management Assistant
Matric (Grade 12)
Skills
Receptionist / Front Desk Administrator
