Kholofelo Monyela

Resourceful and goal-driven Marketing and Sales Professional with hands-on experience in internal sales, retail operations, customer engagement, and digital marketing. Proven track record of supporting revenue growth through effective customer service, efficient quotation and order processing, and collaboration with cross-functional teams. Skilled in using SAP, C4C, and social media platforms to drive sales and enhance brand visibility.

Known for strong communication skills, adaptability, and the ability to build lasting customer relationships. Passionate about combining marketing strategy with retail execution to deliver exceptional customer experiences and business results.

Sales Marketing Graduate - SMETI (SA)

(2026-03)

• Prepared quotations and handled client pricing requests procurement processes
• Processed invoices and supported account payments using SAP Ariba and Sage
• Assisted with marketing activities and client communication
• Supported key industrial client accounts (including Sasol Mine)
• Maintained accurate records of sales and operational documentation
• Worked closely with internal teams to ensure smooth order processing and delivery

Cashier/Petrol Attendant/Office Administrator - Engen Garage

(2025-12 - 2026-03)

• Operated as a cashier on the forecourt, processing fuel and in-store sales transactions
• Handled cash, card payments, and daily cash-ups accurately
• Assisted customers with fuel services and general forecourt support
• Provided excellent customer service in a fast-paced environment
• Assisted with office administration duties including filing, data capturing, and document control

Internal Sales Intern - Atlas Copco

(2024-11 - 2025-11)

• Followed up on sales quotations with customers and internal teams to ensure timely responses.
• Identified and resolved delays in end-to-end processes by maintaining accurate record keeping and data capturing, improving internal workflows and supporting KPI tracking.
• Generated leads to distributors, answered calls, assisted walk-in and online customers, and provided product support.
• Prepared and processed sales quotations independently for various product lines.
• Utilized SAP and C4C systems to create, track, and manage quotes and customer interactions.

Internal Sales Assistant - Chick Henderson

(2023-10 - 2024-10)

• Assisted walk-in and online customers with product selection, quotations, and order processing.
• Followed up on quotations and ensured timely delivery.
• Supported the sales manager during customer visits and sales calls.
• Conducted quarterly stock takes to maintain inventory accuracy.
• Reported delays in internal workflows to help streamline processes.

Cashier (Retail) - ACKERMANS

(2021-10 - 2023-03)

• Operated POS systems to process transactions efficiently.
• Handled payments (cash, card, and mobile), balanced tills.
• Assisted with returns, product enquiries, and promoted store loyalty programs.

Retail and Marketing Assistant - Rage

(2020-11 - 2021-01)

• Assisted in planning and executing in-store promotions and campaigns.
• Promoted new products and engaged with customers on the shop floor.
• Maintained store presentation and cleanliness to enhance the shopping experience.

Advanced Diploma - Marketing Management - University of Johannesburg (2024)

Diploma - Marketing Management - University of Johannesburg (2023)

National Senior Certificate - Forte Secondary school (2019)