Khosi Jacobs

An enthusiastic educator passionate about providing students with a solid education. Skilled in using real–world examples and innovative technology to engage students, and accommodate diverse learning styles to meet each student's unique academic needs. I have 2 years, 6 months experience as a full-time class teacher, teaching all the subjects.

Additionally, a competent and hardworking customer services professional with 17 years of experience across call centres, retail operations, office admin, and receptionist roles. Known for professionalism, patience, punctuality and a people-first attitude. An organized team player with excellent communication skills, delivering solutions, solving problems, and building customer loyalty.

Teacher at Zonnebloem Boys Primary School (2025-01 – 2025-06)

Class room teacher of all 7 subjects with comprehensive teaching and administrative responsibilities

• Class room teacher of all 7 subjects
• Prepare classroom
• Complete all administration necessary
• Plan, prepare and deliver lesson plans that are in accordance with ATP's & CAPS
• Provide a variety of learning activities, materials and resources for use in educational activities
• Establish & communicate clear objectives for all learning activities
• Observe and evaluate student's performance and development
• Assign and grade class work, homework, tests and assignments
• Manage student behaviour and class room management
• Maintain, & update all necessary records accurately
• Weekly after school creative arts club, scholar patrol & break time duties

Teacher at Wingfield Primary School (2023-01 – 2024-12)

Class room teacher of all 7 subjects with comprehensive teaching and administrative responsibilities (SGB post)

• Class room teacher of all 7 subjects
• Prepare classroom
• Complete all administration necessary
• Plan, prepare and deliver lesson plans that are in accordance with ATP's & CAPS
• Provide a variety of learning activities, materials and resources for use in educational activities
• Establish & communicate clear objectives for all learning activities
• Observe and evaluate student's performance and development
• Assign and grade class work, homework, tests and assignments
• Manage student behaviour and class room management
• Maintain, & update all necessary records accurately
• Weekly after school creative arts club, scholar patrol & break time duties

Teacher Assistant (TA) at Mseki Public Primary School (2020-01 – 2021-12)

Assisted with teaching, learner management, marking and administrative duties including lesson planning

• Assisted the teacher with teaching
• Managing the learners
• Marking
• All Admin (COVID screening, taking the register, compiling lists, text books allocation, making class room wall & learning materials etc.)
• Lesson planning

Customer Service Sales Consultant at Capitec Bank (2009-01 – 2014-12)

Permanent position handling loan approval, payment systems, arrears management and banking services

• Approved / declined loans after affordability analysis
• Update pay date management system
• Arrears follow up & management
• All bank cashier duties
• All customer banking queries e.g. opening saving accounts, all banking transactions etc
• ATM assistant when needed, stationary orders, stock take, other admin duties, telephonic sales etc.

Telemarketer at Rosebank College (2006-01 – 2006-12)

Contract position calling grade 12 students to inform about college courses and arrange campus tours

• Calling grade12 students informing them of the courses Rosebank offers, answer any questions about the college & convince them to come for a tour of the college

Night Shift Debt Collector at Anthony Richards & Associates (2006-01 – 2007-12)

Contacted customers in arrears and arranged payment plans for various companies

• Called customers that were in arrears on their accounts with different companies like Edgars, Foschini etc. made payment arrangements & followed up on those that the day collectors couldn't get a hold of

Admin Assistant (Finance Department) at Department of the Premier (2008-01 – 2008-12)

Short term contract handling comprehensive administrative duties for the finance department

• Everything admin related: Board room bookings, CEO diary, minute taking, receiving and delivering of mail & messages for people in the Department, handling leave form book, capturing itemized cell phone bills, ordering stationary, ordering platters, etc.

B ED in Intermediate Phase – Cape Peninsula University of Technology

High School – Good Hope Seminary Girls High

– Michael Oak Waldorf School