Khothatso

Accounts Receivable Specialist with 3+ years of experience in property management accounting, tenant billing, and debt collection. Experienced in managing high-volume tenant portfolios (1,000+ accounts), reconciling debtor accounts, processing and ensuring accurate lease billing. Proven ability to reduce arrears, maintain accurate financial records, and support month-end reporting processes.

Debtors' Clerk - Adowa Property Managers - Johannesburg

(2024-04)

• Manage end-to-end debtors function for residential and retail portfolios
• Oversee tenant billing cycles ensuring accuracy and timely invoicing
• Draft Acknowledgements of Debt (AODs) and issue Letters of Demand (LODs)
• Engage debtors to negotiate payment plans, settlements, and resolve disputes
• Monitor rental payments and enforce collection processes
• Perform debt collection on overdue accounts and escalate where required
• Calculate municipal recoveries and issue utility billing for tenants
• Prepare and issue invoices, including advance billing where applicable
• Reconcile accounts receivable, cashbooks, and bank statements
• Investigate and resolve billing discrepancies
• Maintain debtors age analysis and provide reports to management
• Process tenant refunds and reconcile deposit accounts
• Support daily receipt capturing and month-end reporting
• Prepare legal handover files and support eviction processes
• Perform blacklisting on MDA and TPN systems

Accounts Receivable Clerk - Anaprop Property Management - Centurion

(2022-02 - 2024-03)

• Managed tenant accounts and resolved billing queries and discrepancies
• Maintained lease and rental data within MDA system
• Prepared and issued invoices in line with lease agreements
• Calculated and processed recoverable expenses (utilities, generator costs)
• Performed monthly reconciliations for assigned accounts
• Ensured 100% billing of turnover rentals (monthly, quarterly, annually)
• Loaded deposits, bank guarantees, and lease fees onto MDA system
• Processed tenant refunds after verifying outstanding balances
• Captured daily receipts accurately
• Provided ad hoc reception and switchboard support when required

Bachelor Of Commerce - Financial Management - University of South Africa

Higher Certificate - Accounting Practice - Boston City Campus (2021)