Khululiwe Jiyane

Passionate spa therapist with over 6 Years of experience in the industry and also experience in a luxury 5-star environment, specialized in therapeutic massage and advanced skin treatment. Proven track record of excellence. Proficient in Swedish, deep tissue, aromatherapy, facial and hot stone techniques with a dedication focus on providing a holistic, transformation guests experience.

Spa Therapist at Amani Spa & Wellness (2023-07 – Present)

Performed various spa treatments and managed spa operations

• Performed various spa treatments, including therapeutic massages, facials, body wraps, and scrubs
• Conducted health and lifestyle consultations to tailor treatments to guest needs
• Provided product recommendations and educated clients on home care routines to enhance wellness
• Maintained hygiene and sanitation standards, ensuring treatment rooms were clean and fully stocked
• Delivered professional communication and addressed guest concerns with care
• Managed daily spa operations, including opening and closing procedures
• Maintaining documents and maintenance of clients profile
• Bookings management, answering phone, scheduling appointments and checking clients in and out
• Manage Spa administration, including daily -cash ups and reports
• Manage stock level, inventory and procurement of supplies and equipment

Spa Therapist at Amahle Body & Beauty (2022-11 – 2023-06)

Conducted expert client consultations and performed specialized treatments

• Conducting expert client consultation
• Performing specialized treatment such as Hot Stone massage, Aromatherapy massage, facials, Manicure/Pedicure and Swedish Massage
• Up selling products and providing after care recommendations to guest
• Maintaining strictly hygiene Spa
• Welcoming guest to the Spa and also taking booking
• Acknowledging relevant customer queries, needs and expectations

Beauty Therapist at La Vita Spa at Magalies Park Resort (2021-11 – 2022-10)

Provided beauty treatments and product recommendations

• Performing beauty treatments to a high standard
• Providing massage, manicures and pedicures, facial and nails
• Promoting the sale of beauty products in conjunction with beauty treatment
• Using wax and facial
• Recommendations advising clients on skincare routine, self-care practice and recommending products for home use
• Sales and promotion recommending and selling Spa products and additional services to increase revenue

Senior Certificate in Grade 12 – King Dinuzulu High School

Certificate in Beauty and Nail Therapy – Empire Institute of Training Camford (2018-06)

Certificate in Secretarial Skills – Metro Computech College (2008-01)