Khumbuzile Memela

Detail-oriented finance and administration professional with years of experience in cash handling, management, customer service. Proven expertise in supervising staff and optimizing operations in high-pressure environments. Recognized for effective communication and problem-solving abilities that enhance team productivity. Committed to delivering exceptional service and operational excellence.

Tote supervisor and Operator at Mbuyisa racing and sports (2013-11 – 2026-03)

• Oversaw staff operations, ensuring efficient team performance
• Managed cash handling processes with precision
• Executed weekly banking activities to maintain financial accuracy
• Balanced spreadsheets and performed reconciliations to uphold financial integrity
• Administered office tasks to streamline operations
• Provided exceptional customer service, addressing enquiries effectively
• Managed stock orders and inventory control for optimal supply levels
• Conducted daily transactions with attention to detail

Teller at Absa bank (2003-03 – 2012-12)

• Oversaw cash management operations, ensuring accuracy and security
• Handled cash and cheques with diligence
• Executed daily transactions efficiently
• Captured cash and journal entries for accurate record-keeping
• Processed accounts for payments in compliance with banking standards
• Balanced all business floats to maintain financial accountability
• Trained and supervised new staff, fostering a collaborative work environment
• Addressed customer enquiries and business calls with professionalism
• Performed administrative duties to support operational efficiency
• Ensuring that all fraud prevention measures are followed to safeguard company assets
• Adhered to establish policies and procedures to ensure compliance

Cashier at Newlands Spar (2003-07 – 2005-03)

• Cash handling and till management - till cashup and balancing
• Process daily payment transactions
• Customer service - welcoming customers and assist them with goods they buy
• Bagging and packing - pack all goods purchased to carrier bags
• Storage upkeep - merchandising goods to shelves and ensuring they are neat and tidy
• Loss prevention - ensuring all good are paid for to prevent theft
• General work - tidy up the shop and handing promotional pamphlets to customers

Diploma in General Management – University of South Africa (2018)

Certificate in Junior bookkeeping – Boston college (2017)

Matric certificate – Dumabezwe high school (2000)