Kim Easton

Excellent at multiple tasks and working under pressure. I am professional with strong leadership and relationship-building skills, Proactive, Productive, Proficient, Reliable, Resourceful, Responsible, Mature, Hands-on, Hardworking, highly motivated, Disciplined, Committed, Adaptable, Dependable, Consistent and Service-driven. These are but a few of my qualities.

• Multidisciplinary teamwork • Skilled multitasker • Superb customer service • Team player • Problem-solving • Training and development • Data collection and analysis • Live chat operation • Customer account management • Complaint handling • Team management • Customer relations • Quality control • Quality Assurance reviews • Training and mentoring • Phone system adept • Friendly and polite demeanor • Target management • Bookkeeping • Credit and collections • Complaint resolution.

I acquired my N3 at NorthLink College and did a short course in office administration.