Paralegal Assistant at Fyfer Legal Incorporated- 6 months (Fixed term contract)
My responsibilities extended to copying and scanning documents for filing, corresponding with paralegals and clients for updates, and coordinating deliveries and collections of personal documents with Attorneys. I proficiently tracked matters using Lexis Convey, conducted Law Practice accounts and deeds office searches on Windeed, and handled investment instructions for deposit payments. Additionally, I drafted letters and acknowledgment receipts, liaised with bond paralegals and clients for various deeds, and initiated new matters by sending introductory emails. I ensured compliance with regulatory requirements by following up with bond originators for approvals and maintained positive relationships with agents to obtain necessary FICA documents. Finally, I played a key role in the preparation and verification of lodgement covers, ensuring accuracy in document assembly under the supervision of the CEO.
Receptionist at Atlantic Hills Cold Storage- 6 months
As a front desk professional, I warmly greeted visitors and customers, offering friendly and knowledgeable assistance. My responsibilities included confirming appointments, maintaining client communication, and updating records. I ensured a positive first impression by keeping the reception area clean and organized. Managing incoming calls, I directed them to the appropriate offices promptly. Beyond reception duties, I assisted the accountant with Credit Applications and supported the Cold Store Manager by handling filing and allocation of GRV & GIV documents. Additionally, I took charge of managing the reception area and overseeing the cleaning staff. Proactively, I handled the purchase of consumables, maintaining contact with suppliers for timely restocking of consumables and equipment.
Administrative Clerk at City of Cape Town- 1 Year (fixed term contract)
As an Administrative Clerk overseeing daily operations, I efficiently handled various tasks, including capturing notifications and job cards in the company's internal SAP system. I organized and maintained a structured filing system, both electronic and manual, and managed timesheets and work hours using Excel spreadsheets. Responsibilities extended to liaising with vendors and suppliers for purchase orders, tracking GRNs, creating purchase orders, and managing monthly consumables. I also oversaw vehicle-related tasks such as capturing mileage and petrol slips, arranging for service, and coordinating with clinics and department heads for work notifications. Engaging in regular email and telephonic correspondence with clinics and supervisors, I additionally assisted with requisitions.
Insurance Agent at the Foschini Group- 2 Years
As a customer service representative, responsibilities included gathering customer information through phone calls and emails, ensuring accuracy and prompt responses. Any queries, complaints, or operational/regulatory risks were escalated to the appropriate team for timely resolution. Proactively promoted insurance packages to account holders and their immediate family members. Displayed initiative by assisting teammates when possible.
