Quality Specialist
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I see myself as a true and positive individual. I have a high energy level, good communication skills and keen sense of responsibility.
I am a people’s person although I work well on my own. I relate and adapt easily to most circumstances. I am a good listener; I am also assertive and firm if the need ever rises. I am persistent in whatever I do and will be an asset to your company.
I have 6-8 Years experience in the customer service industry. I have worked as a Quality specialist maintaining customer interactions are aligned with business goals and ensuring agents calls are fully compliant treating customers fairly, coaching and upskilling agents.
RE5 Regulatory Examination and Grade 12
