Kimberly Coetzee

Organized and detailed oriented customer service representative with strong administrative support skills combining 5+ years in proficient conflict resolution, scheduling, processing client orders, data entry and record management.

Till Operator - Game Store

(2020-12 - 2021-02)

• Manages customer transactions at a retail point-of-sale(POS) system
• ensuring accurate cash handing
• providing a friendly service whilst dealing with customer queries

Controller - Zamani Security

(2022-06 - 2023-03)

Security control room operator acts as the heartbeat of the security operations, operating as the primary hub for:

• Continuous surveillance and monitoring
• Incident response and dispatch
• Reporting and administration
• Client relations and compliance

Merchandiser - Game Gateway

(2023-06 - 2023-08)

• Inventory and stock management
• Visual merchandising and display
• Pricing and product management
• Data Analysis and sales optimization

Sales Assistant - Woolworths Galleria

(2025-02 - 2026-01)

• Transaction Processing

Grade 12 - Durban Academy (2019-01)