Kirsten Kgopa

Motivated Logistics and Supply Chain Management student with certificates in First Aid, Fire Fighting, and Healthcare. Practical experience in customer service at Hilton Hotel Qatar and event coordination at Texisa. Organized, reliable, and safety-conscious. Seeking an entry-level Logistics / Admin / Safety position to apply my skills in organization, compliance, and customer service while growing professionally.

Customer Service Representative - Hilton Hotel, Qatar - Qatar

(2024-01 - 2025-12)

• Provided excellent customer service to international guests in a 5-star hotel
• Handled guest check-ins, check-outs, and resolved complaints professionally
• Worked in a fast-paced, multicultural team environment
• Ensured guest satisfaction and maintained hotel standards

Organiser - Texisa

(2023-01 - 2023-12)

• Planned and coordinated event
• Managed vendors and ensured on-site operations ran smoothly
• Coordinated teams and ensured client expectations
• Developed strong organizational and communication skills

Volunteer Healthcare Practitioner and Nursing Assistant - Bird Song and Mothwa haven

(2023-01 - 2023-12)

• Assisted with community health programs and patient support
• Maintained records and assisted with basic health administration
• Demonstrated care, responsibility, and teamwork

Grade 12 - Newlands East Secondary School (2022-12)

Certificate - Healthcare Practitioner / Nursing Assistant - Vital College (2023-12)

Higher certificate - Logistics and Supply Chain Management - Rosebank International College