Sales Supervisor
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Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPI's like inbound calls, call waiting, and call abandonment. Assists with taking agents' calls if they can't handle the workload.
Telesales representatives contact customers to promote offers or to set up appointments to support field sales representatives . As a telesales representative, you reach potential and existing customers directly by phone to encourage them to buy your company's offers.
Grade 12 -Matric
1999- 2000
