Koketso Moshapo

Motivated and detail-oriented professional with NQ Level 3 in IT End User and NQ Level 4 in Business Administration. Strong foundation in IT support, administrative tasks, and business operations. Skilled in handling computer applications, data management, and office administration.

A fast learner with excellent problem-solving abilities, eager to apply knowledge and contribute to a dynamic work environment. Currently seeking an opportunity in IT support, administration, or customer service to gain hands-on experience and grow professionally.

Administration at Blue box group (2024-07 – 2025-02)

• Provided essential support to ensure smooth office operations.
• Managed schedules, handled correspondence, organized meetings, and maintained office supplies.
• Responsible for data entry, filing, and ensuring all documents were properly organized and accessible.
• Assisted with the preparation of reports and presentations.
• Communicated with clients, suppliers, and other departments to ensure all tasks were completed efficiently.
• Played a key role in managing office systems, coordinating events, and supporting senior staff with day-to-day administrative needs.

Administration assistant at Grasswold senior school (2025-01 – Present)

• Answered and directed phone calls and assisted with general inquiries.
• Welcomed and assisted visitors, parents, and students at reception.
• Organized and filed student documents and administrative records.
• Assisted with photocopying, printing, and preparing school correspondence.
• Helped manage appointment schedules and maintained the school calendar.
• Supported the school secretary and administrative staff with daily office tasks.

City districts through Cleaning at URBAN SPACE MANAGEMENT (2026-01 – Present)

Urban Space Management (USM) organisation's are operational entities that preserve and enhance city districts through cleaning, security, and infrastructure upkeep.

High School Diploma in English home language, Mathematics literacy, welding, Life Orientation, Afrikaans, History, Life Sciences – Grasswold Senior School (2018-01 – 2022-12)