Koketso Phahlane

Driven Human Resource Management student with hands-on exposure to HR administration, recruitment support, employee onboarding, labour relations, BBBEE administration and record management through volunteer job shadowing. Recognised for professionalism, confidentiality, attention to detail and strong organisational skills. Proficient in Microsoft Office, computerised payroll and data management.

Seeking an HR Administrator, HR Intern or Administrative Assistant opportunity to contribute while expanding practical HR experience.

HR Management Job Shadowing (Volunteer) at WPP Media

• Supported HR administration and maintenance of employee records.
• Assisted with recruitment documentation, interview preparation and candidate administration.
• Observed CCMA and internal disciplinary hearings, gaining practical labour relations exposure.
• Prepared onboarding and offboarding documentation while maintaining confidentiality.
• Supported BBBEE compliance administration and organisational development activities.

Data Entry & Customer Support Assistant at Starling Bakery (2022-03 – 2022-06)

• Captured customer and product information accurately.
• Resolved customer queries professionally.
• Processed transactions and maintained organised records.
• Worked effectively in a fast-paced customer environment.

Diploma in Human Resource Management – Boston City Campus (2023)